Growth is not limited to what you applied for but to groom you even further

Career Progression

Awesome working environement alongside great colleagues

Great Environment

Will always reward those that perform at an optimum level

KPI Performance

A workplace with talented individuals all around the world. 

Multicultural Environment

We ensure that our staff members have the necessary skillset/knowledge to undergo their job

Training Provided

KAALI HR SDN. BHD.

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KAALI HR SDN. BHD. has begun its course in 2021. We are looking to be a leading part of the business-to-consumer entities amongst our clients by providing professional relationship-based services which benefits our employees and the organization.
With proven track records amongst our clients, our business has created a reputation for finding top-notch candidates who will be an asset for the organization. Our portfolio ranges from various industries such as BPO, Banking and Finance, Shared Services, Call Centers, IT Industries, Courier Companies, Hospitality, Food Industries and many more. Contact us today to land your dream job in no time.

KAALIHR SDN. BHD. Introduction

For our candidates, we strive to provide the best available options for their career needs. We at KAALI HR SDN. BHD. are strong believers of making sure that our candidates are happy with the jobs that they are hired for and will work tirelessly to achieve and ensure that employment satisfaction and competent hiring are achieved for both our candidates and for our clients respectively.&nbsp;

What we strive for?

We are looking for a dedicated and customer-oriented Mandarin-speaking Customer Service Executive to manage live chat and email support.
The role is responsible for responding to customer enquiries in a timely and professional manner via live chat and email platforms.

<ul>
<li>Handle customer enquiries through live chat and email in Mandarin (simplified/traditional) and English. &nbsp;</li>
<li>Provide accurate information regarding products, services, and company policies. &nbsp;</li>
<li>Resolve customer complaints efficiently and escalate issues when necessary. &nbsp;</li>
<li>Maintain proper documentation of customer interactions.</li>
</ul>

This job is for a Mandarin-speaking Customer Service Executive who handles live chat and email support. You might like this job because you’ll help customers solve problems and answer questions while using your language skills!

Inbound Calls

Outbound Calls

Customer Service

Contact Center Operations

Client Services

Voice Chat

Customer Support

We are looking for a dedicated and customer-oriented Mandarin-speaking Customer Service Executive to manage live chat and email support.
The role is responsible for responding to customer enquiries in a timely and professional manner via live chat and email platforms.




-Handle customer enquiries through live chat and email in Mandarin (simplified/traditional) and English.
 


-Provide accurate information regarding products, services, and company policies.
 


-Resolve customer com...

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Company Profile

KAALI HR SDN. BHD.