HOTEL DESCRIPITON

Marriott Executive Apartments Kuala Lumpur consists of 353 apartments ranging from studios to 1 – 3 bedroom suites. Food & Beverage venues includes The Resident’s Lounge (all day dining) and a rooftop garden/ events venue while the hotel facilities includes a swimming pool, fitness center and kid’s club. The location is highly accessible via the well-known Jalan Kia Peng Road that wraps around the Kuala Lumpur City Center (KLCC) and 1 km to the iconic Petronas Twin Towers. It is a walking distance to 2 newly opened MRT/subway stations as well as corporate, government buildings, medical center, and shopping districts – just a short 5 minute stroll to the iconic Pavilion mall on Bukit Bintang. The hotel is projected to open in Q3, 2025.

POSITION SUMMARY

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.