At Mastercard, we value and support flexibility as part of our hybrid workplace where every employee can do their best work.

Workplace flexibility

Get access to best-in-class inclusive wellbeing programs and resources to help you be your best self.

Wellbeing benefits

Mastercard offers Recognizing You globally—it’s our peer-to-peer recognition program that enables us to celebrate the big and small wins every day!

Recognizing You

Mastercard

Connecting everyone to priceless possibilities
At Mastercard, we connect and power an inclusive digital economy that benefits everyone, everywhere. As a global technology company in the payments space, we are looking for change makers who are committed to doing well by doing good.&nbsp;
We offer a wide variety of opportunities for passionate individuals who want a growing career with impact. Explore career opportunities with us and discover your next priceless possibility.
Source: <a href="https://careers.mastercard.com/us/en/" target="_self">careers.mastercard.com</a>

Who We Are

Be a force of good
At Mastercard, we’re powering economies and empowering people, building a sustainable economy where everyone prospers.
Our inclusion efforts
We believe in an equitable world, where humanity unites, prosperity is shared and opportunity is open to us all.
Learning and career development
Feed your curiosity through industry-leading content from Mastercard's Learning Academies and open new doors on Unlocked, your opportunity network to make impact and form mentorships.
Source: <a href="https://careers.mastercard.com/us/en/" target="_self">careers.mastercard.com</a>
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Our Values

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and Summary<h3 aria-hidden="true"></h3>MPGS Technical Account Manager<h3 aria-hidden="true"></h3>Overview As a Technical Account Manager for Mastercard Payment Gateway Services (MPGS), you will manage all technological and operational customer relationships, acting as the primary point of contact for all technical, systems, and operational matters related to the Payment Gateway. You will develop effective working relationships across internal delivery teams, such as the customer support, product, and business teams. By proactively understanding the customer’s technology infrastructure and leveraging internal data assets, you will identify opportunities and foster close collaboration with business teams during pre-sales, technical solution development, and both technical and operational reviews. The Role: • Provide technical guidance and support to customers who are planning to integrate with Payment Gateway • Assist customers with end-to-end Payment Gateway integration across multiple systems, platforms, and products • Address and resolve customer incidents, production issues, or any technical inquiries • Keep customers updated on rule changes, new products, tools, and services related to Payment Gateway • Conduct regular technical and operational reviews with customers regarding Payment Gateway performance • Ensure thorough customer understanding of regulatory requirements, Mastercard mandates, and industry standards • Work with sales and business teams to convert leads and opportunities into onboarding initiatives All About You: • Extensive experience with Payment Gateway, particularly in technical integration areas • Significant experience in technical support for Payment Gateway initiatives • Experienced in integrating Payment Gateway across multiple platforms and services • Advanced expertise in web technology, API, eCommerce/online shopping technologies, online security standards (EMV 3DS), and PCI-DSS • Operational management experience with acquirers and online/digital merchants • Fluency in Chinese is essential; knowledge of Bahasa is advantageous<h3 aria-hidden="true"></h3><h3 aria-hidden="true"></h3>Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul>

This job is for a MPGS Technical Account Manager at Mastercard. You might like this job because you’ll be the tech go-to for clients, helping them integrate secure payment solutions while ensuring top-notch support. Fluency in Chinese is a must!

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest p...

MPGS Technical Account Manager

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