Job Description

• Responsible for submitting and managing cases in the system, following up on activations, updating the latest information in the database, ensuring cases are tracked until closure, and collecting devices and payments as required.
• Provide reminders of important tasks and deadlines
• Managing, maintaining, organizing and executing an efficient documentation and filing.
• Handling case submission and follow up until the end of 
• Responsible in Full Set Account.
• Providing comprehensive administrative support to the accounting and finance departments
• Handling day-to-day account receivables and payables, including invoicing, payment processing, and reconciliation
• Maintaining accurate financial records and preparing reports, bank reconciliations, and assist in budget planning as required
• Daily transaction of AP, AR, and others payment issuing like claim, utilities & etc.
• Handling staffs attendance, payroll preparation and ensure statutory contributions are made on time.
• To liase with company secretary, auditor and tax agent and to communicate with workshop manager/workers to ensure smooth running of the financial related matters and accounting
• Assisting with general office tasks such as filing, submission, KPI record, data entry, and correspondence
• Providing exceptional customer service to clients and stakeholders
• Collaborating with cross-functional teams to ensure the smooth running of the business.
• Responsible in overall administration and proactive with good follow-up skills and organizational skills
• To perform submission and activation for our customer, key in database and some coordination and administration related work
• And any other duties assigned

Job Requirements

• Good communication and writing in Mandarin, English, and Bahasa Malaysia, Fluency in Mandarin / Cantonese language is Needed as the role requires the candidate to deal with Mandarin speaking client.
• Good attitude and organizational skills and a high level of professionalism.
• Proven ability to work under pressure and meet tight deadlines.
• Details and multi-tasking, flexible and mature approach with ability to work unsupervised.
• Required skills: Strong analytical skills, creative thinking and problem-solving skills, good teamwork and communication skills.
• Proficient in Microsoft Office especially Microsoft Excel, Microsoft Word and PowerPoint.
• Maintain strict confidentiality and interact professionally with all levels of Management and staff. Ability to deal with sensitive information.

Skills