Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

This role is responsible for managing roaming wholesale negotiation (both inbound and outbound traffic) to enable cost-effectiveness and service quality. Key performance measurements are progressive to achieve YoY net improvement and maintain a healthy retail margin.

What are you accountable for?

• Develop and execute strategies for wholesale roaming to ensure the long-term sustainability of retail business based on the development of the domestic and international market environment (e.g., device and technological trends, global operator trends, usage behavioural changes, etc.).
• Increase inbound roaming market share and revenue by analysing the traffic balance and negotiating the best discount model that maximizes inbound revenue and lowers outbound costs.
• Manage the business relationship with Bridge Alliance, STC International, and other roaming partners, including key group operators such as Vodafone, O2, etc. Diplomatically resolve any conflicts arising from either party.
• Ensure commercial commitments on preferential roaming are met based on biz case objectives through daily analysis of traffic volumes & subscriber trends.
• Oversee the steering performance to ensure our cost is at the optimal level.
• Ensure the end-to-end roaming wholesale process is error-free and on time.

What do you need to have for this role?

• Bachelor’s degree in International Business, Business Admin, Sales & Marketing
• Minimum of 5-7 years of experience in telecommunications, focusing on international roaming and wholesale.
• Proven experience in contract negotiation and management with international telecom operators.
• Possesses business acumen, strategic planning, decision-making, problem-solving, negotiation, diplomacy, and a good understanding of financials.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements