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Job title Client Service Risk Specialist

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This job is for a Client Service Risk Specialist in Asia. You might like this job because you get to help manage risks for important client projects, work with diverse teams, and lead on exciting tech innovations while making a real impact.

Undisclosed

Kuala Lumpur

Job Description

Your Impact

As a Risk Specialist located in Asia, you will be an integral part of our Client Service Risk (CSR) team. This team plays a crucial role in advising firm leadership on managing risks throughout the client engagement lifecycle, including client selection, work scope management, and adapting to operational changes. The mission of CSR is to facilitate client impact and innovation while effectively managing risks to our clients, our people, and the firm. Our globally integrated team comprises professionals from diverse backgrounds such as communications, consulting, government, and law. 
In this role, you will provide guidance to McKinsey's Partners on optimizing client service and thought leadership while mitigating associated risks. You will advise Partners on managing potential risks in client engagements across Asia, in alignment with firm policies. Your responsibilities will include developing briefing materials and coordinating discussions for the Client Service Risk Committee, a global body of firm leaders that advises on complex, high-risk engagements. You will lead risk assessments across Asian offices, focusing on key risks and developing mitigation strategies, particularly in technology areas such as IT modernization, Agile, cloud, cybersecurity, generative AI, and digital transformation. To achieve this, you will collaborate closely with various firm functions (including Communications, Finance, and Legal) and 'cells' (practices, offices, new delivery models) to address multifaceted issues. 
Additionally, you will contribute to raising awareness of risk policies and compliance processes, manage incidents, respond to crises, and conduct "after action" assessments. You will also engage in global initiatives, such as policy reviews, as part of our global Risk function.
You will report to the Senior Director of Risk, Asia. 


Job Requirements

Your qualifications and skills

  • Undergraduate degree, as well as demonstrable intellectual curiosity through professional training, advanced degree, or professional impact.
  • 4+ years of professional experience in risk management, government, communications, law, consulting, media, public policy, and/or public affairs. 
  • Excellent judgment and problem-solving skills, exceptional integrity, and distinctive interpersonal and collaborative skills.
  • Excellent organization capabilities, including the ability to initiate tasks independently and see them through to completion.
  • Ability to work across all levels of seniority, cultivating trust-based, peer-counselor relationships and quickly establishing credibility. 
  • Ability to work on complex, sensitive, time-critical issues and quickly get up to speed on new topics across industries and risk areas. 
  • Strong communication skills, both verbal and written, in English and local office language(s), with the ability to adjust your style to suit different perspectives and seniority levels.
  • Proficient in rational decision making based on data, facts, and logical reasoning.
  • Ability to create work product-focused materials/outputs, which may include PowerPoint decks, Excel models, articles, or other written deliverables.
  • Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment.
  • Ability to work or attend meetings outside of traditional business hours or take on projects with limited or no notice at times.
  • Experience working on projects involving data processing, cloud computing and software development/delivery.
  • Working knowledge and interest in building expertise in Legal, InfoSec/Cyber, Privacy and Compliance.


Company Benefits

Work-Life Balance

Initiatives promoting well-being, connectivity events, and flexible working models, depending on the role and individual needs.

Paid Time Off

Generous vacation days, paid time off, and additional leave for volunteering and supporting charitable causes.

Financial Benefits

Competitive compensation packages, life and business travel accident insurance, and financial planning support.

Health and Wellness

Comprehensive medical, dental, and vision coverage for employees and their families, along with mental health support programs


Additional Info

Experience Level

0 - 10 Years of Experience


Company Profile

McKinsey & Company-logo-image

McKinsey & Company

Our firm is designed to operate as one—a single global partnership united by a strong set of values. We are equally committed to both sides of our mission: attracting and developing a talented and diverse group of colleagues and helping our clients create meaningful and lasting change.  Source: McKinsey Site