Job Description

Sales Support

• Provide administrative support to the Sales Team in managing inquiries, quotations, and bookings. 
• Prepare sales documents including proposals, quotations, invoices, and booking confirmations. 
• Maintain and update customer records, sales reports, and booking databases. 
• Assist in monitoring sales targets and preparing weekly or monthly sales reports.

Corporate & Group Booking Coordination

• Coordinate corporate bookings, school trips, and group visits to the theme park.
• Assist in organizing team building programs and corporate events within the park.
• Liaise with internal departments (operations, F&B, ticketing, and facilities) to ensure smooth event execution.
• Ensure all event details, schedules, and requirements are properly documented and communicated.

Customer Service & Client Coordination

• Respond to customer inquiries via phone, email, or other communication channels.
• Provide clients with accurate information regarding packages, pricing, and park facilities.
• Assist the sales team in maintaining strong relationships with corporate clients and partners.

Event & Program Support

• Assist in planning and coordinating team building activities and corporate programs.
• Support on-site event coordination when required.
• Ensure all event documentation and post-event reports are properly maintained.

Administrative Duties

• Manage filing systems and maintain proper documentation for sales and event records. 
• Monitor booking schedules and ensure proper internal communication. 
• Perform other administrative duties assigned by the Sales Manager.

Job Requirements

• Diploma or Bachelor’s Degree in Business Administration, Marketing, Hospitality, or related field. 
• Minimum 1–2 years of experience in sales administration, event coordination, or customer service. 
• Strong organizational and multitasking skills. 
• Good communication and interpersonal skills. 
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work in a fast-paced environment and handle multiple bookings or events simultaneously.
• Ability to work collaboratively with internal teams and external stakeholders.
• Willingness to work weekends, holidays, and flexible hours as needed to meet sales goals and support resort operations.
• Familiarity with theme park operations, events, and recreational

Skills