Ninja Van

<div>Ninja Van is a tech-enabled express logistics company that provides both upstream and downstream solutions, ensuring a hassle-free experience for Southeast Asian businesses of all sizes.<br><br>Ninja Van across 6 South East Asia countries delivers approximately 1.5 million parcels per day through out 1,600+ hubs &amp; stations with almost 31K staff count covering 2 million square miles.</div><div><br>Ninja Van Malaysia covers 100% in Peninsular Malaysia with more than 80% growth in fleet size. There are more than 4,000 pick-up drop-off points with millions of parcels deliveries each month. We also own one of the largest locker network in Malaysia</div><div><br>At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. We have much room for improvement and many ideas that will further shape the industry.&nbsp;</div><div><br><br></div>

About Us

<div>&nbsp;</div><div>We are passionate about breaking the bottlenecks in logistics in South East Asia and we look to deliver innovative and scalable logistics solutions to businesses of all sizes.<br><br></div><div>We understand E-Commerce, modern consumers and the need to create open, honest and seamless customer experiences.<br><br></div><div>We believe that we are the best at what we do, so come and join us in fast growing logistics industry.<br><br></div><div>There’s no way like the Ninja way.&nbsp;</div>

Our Mission

Launched in 2014, NINJA VAN is Southeast Asia's fastest growing logistics company powering businesses with innovative transport solutions. 

<p><strong>Customer Management:</strong></p>
<ul>
<li>Develop and aggressively win new customer opportunities</li>
<li>Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a ‘personalized service’</li>
<li>Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li>
<li>Conversion of qualified leads into customers and develop and penetrate existing accounts for growth and improved Share of Wallet </li>
<li>Prepare weekly updates on pipelines and target achievement and review of opportunities and business plan</li>
<li>Provide regular updates and resolution on business challenges, customer satisfaction and account receivables.</li>
<li>Work closely with internal stakeholders to ensure cross-functional collaboration, ensuring high quality of service is delivered</li>
<li>Act as the customers’ main point of contact, by liaising closely with the relevant departments within Ninja van to ensure that their queries, problems, or issues are dealt with appropriately.</li>
</ul>
<p><strong>Stakeholder Management:</strong></p>
<ul>
<li>Ensure co-operation with other members of the sales team and throughout the sales force.</li>
<li>Ensure all customer agreements are cost sensitive so as to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff require management’s agreement and justifications.</li>
<li>Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers. All non-sales activities or diversionary activities could be supported by support functions.</li>
<li>Produce information for management necessary to evaluate performance vs. key performance indicators</li>
<li>Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/<a href="http://strategy.reporting/" target="_self"><ins>strategy.</ins></a></li>
</ul>
<p><strong>Reporting:</strong></p>
<ul>
<li>Build a strong client relationship to ensure accounts perform and grow to their maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li>
<li>Implement and execute sales activities to achieve target budgets and maximise growth within the existing customer base</li>
<li>Conduct presentations of products and present customized offers to customers</li>
<li>Continually develop knowledge of products/services and general commercial awareness in order to provide the best possible solutions for customers.</li>
<li>Provide feedback and recommendation to further improve business operations</li>
<li>Analyse and monitor customer data to measure success and identify fluctuations/trends so as to decide on the relevant actions to be taken.</li>
<li>Adhere to regional standard profit margins and discount guidelines and account receivables</li>
<li>Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximises growth within the existing customer base.</li>
<li>Maintain customer business information, and update business activities in CRM system</li>
</ul>

This job is all about engaging customers as a Field Sales Executive in Johor. You might like this job because you get to build strong relationships, help businesses grow, and creatively solve challenges—all while being the main point of contact for clients!

Sales

Business Development

Customer Management:



-Develop and aggressively win new customer opportunities


-Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a ‘personalized service’


-Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.


-Conversion of qualified leads into customers and develop an...

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Company Profile

Ninja Van