Every employee will recieve transport allowance

Transport Allowance

Paolo Gelato Sdn Bhd

Paolo Paolo Gelato is a popular artisanal gelato shop in Kuala Lumpur and Selangor, Malaysia, known for its handcrafted Italian‑style gelato and sorbet. It’s a local Malaysian gelato brand that focuses on quality, creativity, and flavours that evoke joyful, memorable moments.&nbsp;

About us

At our company, we value collaboration, growth, and positivity. We foster an environment where team members are encouraged to share ideas openly, learn continuously, and support each other.
A candidate joining us can expect:
A supportive team – everyone works together to achieve common goals and celebrates each success.
Opportunities for growth – training, mentorship, and challenging projects to help you develop your skills.
Open communication – your voice is heard, and feedback is encouraged.
A fun and inclusive atmosphere – we believe work should be engaging and enjoyable, while respecting diversity and inclusion.
If you’re someone who enjoys learning, contributing, and making an impact, you’ll thrive here.

Our Mission

Job Summary: As an Outlet Supervisor at Paolo Paolo Gelato, you will oversee the daily operations of the outlet, ensuring smooth workflow, excellent customer service, and team efficiency. You will lead and support the service crew while maintaining high standards of product quality, cleanliness, and customer satisfaction.
<h3>Key Responsibilities:</h3>
<ul>
<li>Supervise and manage day-to-day outlet operations to ensure efficiency and smooth service flow.&nbsp;</li>
<li>Lead, guide, and motivate the service crew (scoopers) to deliver excellent customer service.&nbsp;</li>
<li>Ensure all customers are greeted warmly and provided with a positive gelato experience.&nbsp;</li>
<li>Monitor staff performance, attendance, and discipline, and report any issues to management.&nbsp;</li>
<li>Handle customer feedback, complaints, and resolve issues professionally.&nbsp;</li>
<li>Oversee opening and closing procedures of the outlet.&nbsp;</li>
<li>Ensure cleanliness, hygiene, and food safety standards are maintained at all times.&nbsp;</li>
<li>Monitor stock levels, perform stock counts, and coordinate replenishment when needed.&nbsp;</li>
<li>Ensure display freezers are well-stocked and visually appealing.&nbsp;</li>
<li>Operate and supervise POS transactions, ensuring accuracy in cash handling and reporting.&nbsp;</li>
<li>Assist in training new staff and maintaining team productivity.&nbsp;</li>
<li>Prepare, verify, and submit outlet staff timesheets to HR/payroll accurately and on time.&nbsp;</li>
<li>Ensure compliance with company policies and SOPs.&nbsp;</li>
</ul>

This job is a Supervisor at Paolo Paolo Gelato, where you&#x27;ll manage daily operations to keep things running smoothly. You might like this job because you get to lead a fun team, ensure happy customers, and make delicious gelato moments memorable!

Kerja ini adalah sebagai Penyelia di Paolo Paolo Gelato, di mana anda akan menguruskan operasi harian kedai. Anda mungkin berminat dengan kerja ini kerana anda akan memimpin pasukan untuk memberikan pengalaman gelato yang luar biasa kepada pelanggan serta memastikan semua berjalan lancar dan bersih!

Customer Service

Supervision

Multitasking

Food Services

Verbal Communication Skills

Team Leadership

Retail Operations

Job Summary:
As an Outlet Supervisor at Paolo Paolo Gelato, you will oversee the daily operations of the outlet, ensuring smooth workflow, excellent customer service, and team efficiency. You will lead and support the service crew while maintaining high standards of product quality, cleanliness, and customer satisfaction.
Key Responsibilities:



-Supervise and manage day-to-day outlet operations to ensure efficiency and smooth service flow._


-Lead, guide, and motivate the service crew (sco...

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Paolo Gelato Sdn Bhd