Unconventional methods, pushing towards a vision. Up to develop a hustle mindset and challenges? Join us!

Entrepreneurial Culture

Behavioural change is tough. We act to ensure we work towards a better, smarter future in mobility. That's it!

Vision Focused

Your growth is our growth. So grow with us as we invest in your development!

Personal Development

Our solutions can be used globally. Join us for that global experience.

Global Mindset

We move fast to adapt to the ever-changing environment and business needs. Be swift, be agile!

Rocket Speed

ParkIt

ParkIt is a mobility-as-a-service startup with a vision is to make mobility simple by being a one-stop centre for all mobility needs. This is achieved through our current and future verticals such as our Peer-2-Peer (P2P) parking platform, parking IoTs, EV charging, connecting vehicles to businesses, fleet management, last-mile delivery. We believe efficiency is the main issue plaguing the mobility of cities and using tailor-made technologies with the data at hand, we are poised to tackle mobility issues from OKUs to the simple everyday questions of "where to park?". Established in 2017, we are a young startup with a current presence in Malaysia, Hong Kong and Singapore and we aim to ASEAN's most innovative mobility company with smart city and smart mobility capabilities and a presence in all ASEAN countries within the next 5 years.

Who We Are?

At ParkIt, we foster a culture of growth and development for our employees by providing meaningful work that adds value to our users and community. We offer equal opportunities for growth and advancement in various areas, including sales, marketing, operations, business development, and finance.
Our performance-based compensation structure, including remuneration, bonuses, and perks, provides ample room for employees to excel and reach their full potential. We believe that hard work should be rewarded and recognize the efforts of our team members.
Diversity and inclusiveness are central to our values, and we embrace individuals from different cultures, backgrounds, and countries. We encourage understanding and teamwork to foster a supportive and collaborative work environment.
Join us at ParkIt, where you can work towards your personal and professional goals while making a positive impact on our community.

Why Join Us?

&nbsp;💡 WHY this roles matter to us?
● You have an opportunity to shape how thousands of users experience parking daily
● Your decisions directly impact retention, trust, and long-term contracts
● You influence product, ops, and system design through real-world feedback&nbsp;
 🔥 High-level work scope of this job
● Lead and hype up the Customer Success team — setting the standard for fast responses, great vibes, and high-quality support
● Own the entire customer journey across ParkIt’s ecosystem: B2C app users, B2B partners, and cashless parking system customers
● Be the go-to person when things escalate — handling issues calmly, clearly, and confidently
● Work closely with Ops, Tech, and Product teams to fix problems fast and make the system better over time
● Build strong relationships with councils, operators, and enterprise clients (yes, including serious stakeholders)
● Track customer feedback, complaints, and system performance to spot friction points early
● Turn real customer pain points into practical improvements across product, process, and service delivery

This job is about being a Customer Success Manager who ensures thousands enjoy stress-free parking every day. You might like this job because you’ll shape experiences, solve problems, and build strong connections while making things better for everyone!

Customer Relationship Management

Customer Success Management

Team Leadership

Procurement

Strategic Thinking

 💡 WHY this roles matter to us?
● You have an opportunity to shape how thousands of users experience parking daily
● Your decisions directly impact retention, trust, and long-term contracts
● You influence product, ops, and system design through real-world feedback 

🔥 High-level work scope of this job
● Lead and hype up the Customer Success team — setting the standard for fast responses, great vibes, and high-quality support
● Own the entire customer journey across ParkIt’s ecosystem: B2C a...

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