Our teams are innovative, hands-on and collaborative. The power to share and collaborate requires respect, integrity and teamwork. 

United through teamwork

Our company is rooted in a rich heritage but to look to the future, we need new energy and perspectives.

Open and collaborative culture

We are here to help our employees expand their skills and expertise in various areas.

Connect, Grow, Succeed

Prudential plc

Prudential Assurance Malaysia Berhad (PAMB) is a leading and innovative insurance company in Malaysia, serving the savings, protection and investment needs of Malaysians by offering a full range of financial solutions through its branches, agency force and bancassurance distribution partners network nationwide. 
Our purpose For Every Life, For Every Future is to provide simple and accessible financial and health solutions to every generation.
PAMB was established in Malaysia in 1924 and is a subsidiary of Prudential plc, which was founded in London in 1848. Prudential plc provides life and health insurance and asset management, with a focus on Asia and Africa.
This year, we are proud to celebrate Prudential’s 100th anniversary in Malaysia.
Source: <a href="https://www.prudential.com.my/en/our-company-about-us/" target="_self">prudential.com</a>

Who We Are

Purpose
For Every Life, For Every Future
Mission
To be the most trusted partner and protector for this generation and generations to come.
Source: <a href="https://www.prudential.com.my/en/our-company-about-us/" target="_self">prudential.com</a>

Our Values

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.The Health business analyst will be a member of the Global Technology Product Team (GTPT) and will have an in-depth understanding of business processes and systems to define the requirements for Health insurance journeys across Prudential. As part of this dynamic role, you will work closely with business and IT teams to deliver market leading health insurance capabilities for Prudential.Responsibilities<ul><li>Work closely with business &amp; product owners to analyse, evaluate and understand business pain points / needs /opportunities by conducting a thorough analysis of business processes, systems and data related to health insurance</li><li>Liaise with relevant Regional and Local business and technology teams to develop detailed documentation, including journey maps, process flows, business requirements and user stories</li><li>Evaluate existing processes and systems to identify areas for improvement and optimization</li><li>Facilitate prioritisation of user requirements / user stories based on business priorities &amp; criticality, product backlog, &amp; the business case</li><li>Collaborate with UI/UX team on the design, flow and look-and-feel of prioritized solution</li><li>Analyse and interpret data sets to extract actionable insights and drive informed decision-making</li><li>Facilitate communication between technical and non-technical teams to ensure alignment and successful project delivery</li><li>Work with relevant business and technology teams to ensure users stories have been developed to standard, meet the agreed acceptance criteria within the planned timelines</li><li>Support project management activities, including project scoping, task scheduling, progress monitoring, issue management and escalation to ensure projects are delivered within timeframe</li></ul>Experience<ul><li>Minimum 5 years’ experience in the Financial Services industry with Health / Life Insurance firms</li><li>Experience in requirements gathering and Agile delivery methodologies</li><li>Strong analytical, problem-solving skills with the ability to understand business problems and articulate the complexity in clear terms to technical and non-technical stakeholders</li><li>Ability to work in a fast paced, challenging environment while attending to multiple projects/deliveries.</li><li>Aptitude for multi-tasking, working to emerging &amp; tight timelines</li><li>Ability to take the initiative independently, be assertive and think strategically</li><li>Experience working with wide range of stakeholders audiences across geographically distributed and cross functional teams</li><li>Strong presentation skills and proficiency in the use of Jira, Confluence, PowerPoint, Word and Excel</li></ul>&nbsp; Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.<div></div>

This job is as a Business Analyst at Prudential, where you&#x27;ll help improve health insurance processes. You might like this job because it offers a chance to work with diverse teams, solve problems, and make a real impact in a supportive environment.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.The Health business analyst will...

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