Uniform provided to maintain a clean, professional image.

Uniform provided

Certificate in retail programmes provided.

Training & Development 

Outpatient medical claims with annual limit will be borne by company.

Medical Benefits

Annual leave on earned calendar year basis. Public holidays as per gazetted Public/State holidays published by HR.

Annual Leave & Public Holidays

Overtime payment based on additional working hours and according to labour law requirements.

Overtime payment

Basic monthly salary from RM 1500.
Attendance allowance & Night shift allowance.

Attractive Basic + Allowance

QL Maxincome Sdn Bhd (FamilyMart MY)

FamilyMart is the world’s 2nd largest convenience store chain, with over 17,500 stores across various markets globally. Backed with over 40 years of experience in convenience retailing, FamilyMart aims to constantly be ahead of social trends and diversifying social needs, ever evolving as a social and lifestyle infrastructure provider to local communities. QL Maxincome Sdn Bhd is a master franchisee of FamilyMart and a subsidiary of QL Resources Berhad, an established company listed on the main market of Bursa Malaysia Securities Berhad. FamilyMart Co., Ltd.’s philosophy and values resonate with QL’s mission of providing nourishing agro-based products for the benefit of all. Their emphasis of delivering quality food is also a value that QL, as a food company values and sees synergy in. FamilyMart launch in Malaysia by the end of year 2016 is deemed as one of the most exciting and anticipated new brands by the public, and we are looking energetic and highly motivated individuals to be a part of our “Family”! _____________________________________ By QL Maxincome Sdn. Bhd. Registration No. 199601010973 (383322-D)

About Us

Our Mission: We create nourishing products from agro resources, leading to benefit for all parties.
&nbsp;
Our Vision: To be the preferred global agro based enterprise.
&nbsp;
Our Values: Integrity, Win-Win, Teamwork, Innovative

Our Culture

Maxincome Resources Sdn Bhd is a master franchisee of FamilyMart and a subsidiary of QL Resources Berhad, an established company listed on the main market 

<ul>
<li>Gather, analyze, and document business requirements for E-Commerce and CRM mobile applications; translate requirements into functional specifications, user stories, workflows, and acceptance criteria.</li>
<li>Work under the guidance of the Team Lead to support project planning, delivery tracking, requirement prioritization, and risk escalation.</li>
<li>Act as the primary functional liaison between internal stakeholders and external development vendors/system integrators.</li>
<li>Translate business needs into clear development scope; review vendor proposals, functional specifications, timelines, and deliverables to ensure alignment with business objectives, architecture standards, and security policies.</li>
<li>Manage requirement clarifications, change requests, and scope alignment throughout project delivery; monitor vendor progress and escalate issues when necessary.</li>
<li>Support mobile app and digital product enhancements including loyalty, membership, campaigns, promotions, customer engagement, and end-to-end order journey.</li>
<li>Collaborate with UI/UX and product teams to improve customer experience and mobile application usability.</li>
<li>Define test scenarios, support SIT/UAT activities, and validate vendor deliverables against agreed acceptance criteria.</li>
<li>Support release planning, deployment coordination, rollout activities, and post-implementation monitoring.</li>
<li>Facilitate stakeholder communication, requirement workshops, functional walkthroughs, and user training when required.</li>
<li>Prepare project status updates, risk reports, and progress tracking for the Team Lead and stakeholders.</li>
<li>Support data validation, reporting requirements, and monitoring of application KPIs, CRM engagement metrics, and E-Commerce performance to drive continuous improvement.</li>
</ul>

This job is for a System Analyst who bridges business needs with tech teams for app development. You might like this job because you’ll shape user experiences and improve mobile applications while coordinating with various stakeholders!

Business Analysis

Mobile Application Development

Vendor Management

UI/UX Design Systems

Customer Relationship Management (CRM) Software




-Gather, analyze, and document business requirements for E-Commerce and CRM mobile applications; translate requirements into functional specifications, user stories, workflows, and acceptance criteria.


-Work under the guidance of the Team Lead to support project planning, delivery tracking, requirement prioritization, and risk escalation.


-Act as the primary functional liaison between internal stakeholders and external development vendors/system integrators.


-Translate busine...

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QL Maxincome Sdn Bhd (FamilyMart MY)