Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Discount

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee. 

Employee Perk Programmes

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Health and Wellness

Job training and continuing education help to fuel employee career growth.

Career Development

Provide more generous with their leave days. We have more than 6 other types of leave!

Extension Leave Benefits

ZUS COFFEE

<div>For many, coffee is a daily need.&nbsp;</div><div>Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.</div><div>We started ZUS Coffee to change this perception.</div><div>With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.</div><div>a Necessity, not a Luxury&nbsp;</div>

ABOUT ZUS COFFEE

<div><strong>To be the #1 tech-driven coffee chain</strong>, where specialty coffee becomes a daily necessity and not a luxury confined by location and affordability. We envision a world where every individual can enjoy the quality of specialty coffee they rightfully deserve.</div>

VISION

Working In ZUS

<p>&nbsp;<strong>Position Responsibilities</strong></p>
<p></p>
<ol>
<li>Requirements Gathering &amp; Documentation</li>
</ol>
<ul>
<li>Work closely with regional operations, product, and engineering teams together system enhancement requirements.</li>
<li>Translate business needs into clear functional requirements and system specifications.</li>
<li>Produce structured documentation including:</li>
<ul>
<li>Business Requirement Documents (BRD)</li>
<li>Functional Requirement Documents (FRD)</li>
<li>Process flows and user journeys</li>
</ul>
<li>Ensure requirement are complete,traceable, and aligned with business objectives</li>
</ul>
<p></p>
<p>2. POS System Enhancement Support</p>
<ul>
<li>Support continuous improvement of the POS platform across regional markets.</li>
<li>Analyze business processes and recommend system enhancements or optimizations.</li>
<li>Collaborate with product and engineering teams to clarify requirements during development.</li>
<li>Ensure enhancements are implemented without disrupting store operations.</li>
</ul>
<p></p>
<p>3. Structured Testing &amp; Quality Assurance</p>
<ul>
<li>Design structured test scenarios and test cases for POS system changes.</li>
<li>Coordinate and manage User Acceptance Testing (UAT) activities.</li>
<li>Validate that system changes meet functional and operational requirements.</li>
<li>Track and manage defects during testing cycles.</li>
</ul>
<p></p>
<p>4. UAT Coordination &amp; Release Readiness</p>
<ul>
<li>Organize and facilitate UAT sessions with regional stakeholders.</li>
<li>Prepare testing documentation and test scripts.</li>
<li>Ensure testing coverage for critical POS workflows such as:</li>
<ul>
<li>Sales transactions</li>
<li>Payment processing</li>
<li>Promotions and discounts</li>
<li>Store operations</li>
</ul>
<li>Provide release readiness validation before production deployment</li>
</ul>
<p></p>
<p>5. Change Governance &amp; Audit Documentation</p>
<ul>
<li>Maintain complete audit-ready documentation for all POS system changes.</li>
<li>Ensure all system changes follow change management and governance processes.</li>
<li>Track enhancement requests, approvals, and release notes.</li>
<li>Maintain system documentation for compliance, operational reference, and future improvements.</li>
</ul>
<p></p>
<p>6. Cross-Regional Coordination</p>
<ul>
<li>Support POS platform initiatives across multiple regional markets.</li>
<li>Align system processes and documentation standards across regions.</li>
<li>Facilitate communication between operations, product teams, and engineering.</li>
</ul>

This job is for a Regional System Business Analyst! You might like this job because it involves collaborating with teams to enhance the POS system, ensuring smooth store operations and effective documentation. Your input helps drive improvements!

Kerja ini adalah sebagai Penganalisis Perniagaan Sistem Wilayah. Anda mungkin berminat dengan kerja ini kerana anda akan berkerjasama dengan pelbagai pasukan untuk meningkatkan sistem POS, menganalisis proses perniagaan, dan memastikan semua perubahan berjalan lancar tanpa gangguan. Ini adalah peluang untuk mempengaruhi prestasi operasional di beberapa pasaran.

Point Of Sale

User Acceptance Testing (UAT)

Business Analysis

Business Systems Analysis

Requirements Analysis

User Requirements Documents

Retail Operations

_Position Responsibilities




-Requirements Gathering and Documentation




-Work closely with regional operations, product, and engineering teams together system enhancement requirements.


-Translate business needs into clear functional requirements and system specifications.


-Produce structured documentation including:



-Business Requirement Documents (BRD)


-Functional Requirement Documents (FRD)


-Process flows and user journeys



-Ensure requirement are complete,traceable, and a...

Regional System Business Analyst

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Company Profile

ZUS COFFEE