We never let you go hungry! Work with a full stomach.

Full Pantry

Not everyone goes to the gym or have facials so why don't you decide for yourself between our enticing options?

Flexible Claim Benefits

Want to further your studies or upskill yourself? We will support you!

Education Assistance & Upskilling

Keeping everyone motivated and engaged with fun company trips, team building, annual dinner, festive celebration and more!

Employee Engagement Activities

What more is there to say? We want to ensure you have some peace of mind if you fall sick and need to seek treatment.

Medical & Insurance Benefits

We appreciate all the hard work of our employees and offer competitive rewards such as annual increments and bonuses that reflect your efforts.

Annual Performance Rewards

Qube Apps Solutions Sdn Bhd

&nbsp;
Qube Apps Solutions Sdn. Bhd. is a software solutions company that specializes in providing excellence in software customizations, POS system implementations, retail chain management consultancy, as well as hardware and software integrations.  We offer technologies and solutions that will streamline and improve business operations across a variety of industries, from retail to logistics, education, manufacturing, hospitalities and more.&nbsp;

From humble beginnings established in 2012 at our HQ in Desa Aman Puri, Kepong, we have 12 years of experience under our belt and now our services span across 16 countries worldwide. Our R&amp;D Center is located at an MSC building in Imazium, Damansara Uptown and currently, there are over 100,000 active devices by our solutions, handling millions of transactions worldwide on a daily basis. But even with all our achievements thus far, we are far from being satisfied. Our ultimate goal is to empower businesses for a digital tomorrow!&nbsp;

ABOUT US

As we continue to grow, we are looking for driven and committed talents who share the same goal and values to join our team. Qube Apps is not just a workplace; it’s a platform where your brilliance shines, driving innovation and fostering a sense of belonging.&nbsp;

Our team is a diverse blend of talents, where ideas are not only celebrated but also nurtured. Together, we view challenges as opportunities for growth, propelling every team member's voice to be heard and valued. This is where you can start your career path with confidence.&nbsp;

If you resonate with our core values, then join us and be part of a community committed to excellence and continuous learning.&nbsp;

CORE VALUES&nbsp;
<ul>
<li>Integrity – We keep our words&nbsp;</li>
<li>Customer First – We are adaptable to the client’s needs&nbsp;</li>
<li>Excellence – We strive to make thing better&nbsp;</li>
<li>Empowerment – We restore meaning to work </li>
</ul>

ARE YOU UP FOR IT?

Depending on applican't experience and capabilities, we have multiple vacancies to fill in this role (L1 Customer Support or L2 Application Support) due to company growth.
Product training will be provided. &nbsp;
L1 System Support Executive
This role's main responsibility is to act as a traffic controller for support request tickets, to improve the workflow and overall management of requests in the application support team.&nbsp;
&nbsp;
Job Describtion
<ul>
<li>Ticketing control tasks; organize, update, follow-up and assign tickets to the appropriate support members and or departments.</li>
<li>To assist in support related matters in terms of Application/IT Support.</li>
<li>Provide over the phone support, helping colleagues or clients set up system settings and resolve minor issues (L1).</li>
<li>Test and evaluate new technology as assigned by management.</li>
<li>Monitor customer complaints and provide assistance where needed.&nbsp;</li>
<li>Any ad hoc tasks assigned from time to time by management&nbsp;</li>
</ul>
L2 System Support Executive
This role main responsibilities are to be onsite for installation and maintenance of software applications for customers in order for streamlining their business operations. This role also required to be on standby(on-call) roster duty to support overseas users remotely or even travel to various locations overseas to provide support.&nbsp;
&nbsp;
Job Describtion
<ul>
<li>Required to assist with onsite installation of systems especially to new clients.</li>
<li>Perform onsite training to clients and presentation to new and existing clients on product features.</li>
<li>Prepare and develop of documentation on software user guide and software customisation request including software testing.&nbsp;</li>
<li>Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems.</li>
<li>Track, follow-up and resolve customer’s outstanding issues based on ticketing system.&nbsp;</li>
<li>Any ad hoc tasks assigned from time to time by management.</li>
</ul>

&nbsp;

This job is for a Systems Support Specialist who helps manage support requests and assist clients with technology issues. You might like this job because you’ll get training and the chance to work with new tech while helping others resolve problems!

Kerja ini adalah sebagai Pakar Sokongan Sistem yang membantu menyelesaikan masalah teknikal untuk pelanggan dan rakan sekerja. Anda mungkin berminat dengan kerja ini kerana anda akan menerima latihan produk dan berpeluang untuk berinteraksi dengan teknologi terbaru, serta membantu meningkatkan operasi perniagaan pelanggan.

Customer Service

Technical Support

Technical Documentation

Design Specifications

Point Of Sale

Software Installation

Depending on applican't experience and capabilities, we have multiple vacancies to fill in this role (L1 Customer Support or L2 Application Support) due to company growth.
Product training will be provided.  
_
L1 System Support Executive
This role's main responsibility is to act as a traffic controller for support request tickets, to improve the workflow and overall management of requests in the application support team._
_
Job Describtion



-Ticketing control tasks; organize, update, follo...

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