Real Fitness 

<h2>About Real Fitness</h2>
Real Fitness is a leading personal training company dedicated to helping everyday people transform their bodies, health, and confidence. With 3 branches and a fast-growing team, we provide a premium coaching experience backed by strong systems, deep care, and a culture built on professionalism, growth, and empowerment.
We believe in:
<ul>
<li>High standards &amp; structured systems</li>
<li>Warmth, care, and human connection</li>
<li>Teamwork and accountability</li>
<li>Providing the best experience for every client, every day</li>
</ul>
Our Admin team is the heart of the business — the first impression, the organiser, the problem-solver, and the glue that holds the entire client experience together. 
Roles :&nbsp;
<ol>
<li>Front Desk &amp; Member Administration</li>
</ol>
* Greet and assist clients in person, online, or via phone/email in a professional and friendly manner.
* Manage member check-ins, class bookings, and cancellations via the gym’s CRM or booking system.
* Handle membership registrations, renewals, upgrades, and payments (cashless and POS).
* Maintain accurate and confidential member databases and attendance records.
* Issue invoices, receipts, and membership cards as required.

2. Scheduling &amp; Coordination
* Support the gym’s class and trainer scheduling, ensuring accurate timetables.

3. Office &amp; Facility Administration
* Monitor cleanliness and maintenance of reception, training zones, and recovery areas (infrared sauna, cold plunge, shower room, etc.).
* Liaise with vendors and service providers (cleaning, repairs, equipment maintenance).
* Ensure compliance with safety and hygiene protocols.

4. Financial &amp; Reporting Support
* Record daily sales and attendance summaries.
* Track membership revenue, petty cash, and expense claims.
* Support management with monthly reports and inventory audits.
* Assist in payroll or trainer commission calculations if needed.

5. Customer Relations &amp; Marketing Support
* Collect client feedback and relay to management for continuous improvement.
* Support social media or marketing campaigns (e.g. posting class schedules, promotions).

6. Systems &amp; Compliance
* Maintain confidentiality of all client data and business records.
* Ensure all paperwork, consent forms, and liability waivers are properly filed.
* Update internal SOPs or checklists to reflect new operational changes.

7. Employee Records &amp; Compliance
* Track attendance &amp; leave records &amp; reporting&nbsp;
* Manage Working hour replacement
* Manage HR policies &amp; SOP updates are executed &amp; communicate
* Manage Working hour replacement

8. Employee Relations
* Handle staff enquiries
* Coordinate training, evaluations, and performance notes
* Manage staff discipline and warnings

This job is an Administrative role at Real Fitness, where you support a vibrant team in creating an amazing experience for clients. You might like this job because you enjoy connecting with people and keeping things organized while being part of a fitness community.

Communication

Customer Service

Problem Solving

Positivity

Organizational Skills

Friendliness

Professional Responsibility

About Real Fitness
Real Fitness is a leading personal training company dedicated to helping everyday people transform their bodies, health, and confidence. With 3 branches and a fast-growing team, we provide a premium coaching experience backed by strong systems, deep care, and a culture built on professionalism, growth, and empowerment.
We believe in:



-High standards and structured systems


-Warmth, care, and human connection


-Teamwork and accountability


-Providing the best e...

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