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This job is about helping run a café smoothly as a Management Trainee. You might like this job because you'll learn all aspects of café management while enjoying a fun atmosphere and growth opportunities. Plus, meals are provided during shifts!
Job Description
Job Description / Responsibilities
Cafe Operations
- Support daily café operations to ensure smooth service and a positive customer experience.
- Assist in supervising service staff, kitchen crew, and baristas during shifts.
- Ensure cleanliness, hygiene, food safety, and SOP standards are followed at all times.
Team Supervision & Training
- Assist in staff scheduling, attendance monitoring, and shift coordination.
- Support training of service and kitchen staff to meet service and quality standards.
- Guide junior team members and promote teamwork and positive working culture.
Operations & Administration
- Assist in daily sales reporting, stock monitoring, and basic cost control.
- Support inventory checks, ordering, and coordination with suppliers when needed.
- Handle simple documentation and operational records as assigned.
Customer Experience & Kids Café Support
- Ensure a safe, fun, and welcoming environment for children and families.
- Support birthday parties, events, and celebrations held at the café.
- Handle customer feedback professionally and assist in resolving service issues.
Management Trainee Development
- Learn café management, people management, and operational decision-making.
- Work closely with Café Manager and management team to gain leadership exposure.
- Participate in improvement initiatives to enhance café operations and service quality.
Ad-hoc Duties
- Perform other duties assigned by management to support café operations.
Benefits
- Structured training provided
- Clear promotion pathway to Assistant Manager and Managerial roles
- Opportunity to grow with a new café concept and expanding business
- Meal provided during working hour
- EPF & Socso provided
- Fun & Supportive Environment
Job Requirements
Job Requirements
- Fresh graduates are welcomed to apply
- Prior experience in café, restaurant, or service industry is an advantage.
- Passion for F&B, customer service, and working in a family-friendly / kids café environment.
- Good leadership potential, responsible, proactive, and willing to learn.
- Able to communicate in English; Mandarin are an advantage.
- Comfortable working on weekends, public holidays, and shift schedules.
- Structured training will be provided.
Skills
Company Benefits
Medical Insurance
To ensure our most valuable asset, our employees are always protected.
Monthly Outing
Yes. We do have fun activities or team building monthly
Awesome Pantry
Because snacks and food always keep us youngsters energetic.
1 to 1 Training provided
Department training provided and make sure everyone ace them
Free and Easy Dress Code
Why spent time to think what to wear every morning, just wear what you want.
Flexible working hours
Working hours start from 10AM, you can still lay in your bed while others are in the traffic jam.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Company Profile
