Job Description

1. Administrative support:

• Provide general administrative support to the team, including scheduling meetings and maintaining calendars.
• Assist in preparing presentations and general business materials.
• Support the onboarding process for new team members .

2. Communication:

• Act as a liaison between departments such as sales, warehouse, logistics, marketing, finance, and operations 
• Foster effective communication among team members and ensure relevant updates are shared in a timely manner.

3. Delivery Coordination:

• Collaborate with logistics and warehouse teams to schedule and coordinate deliveries. 
• Monitor delivery schedules and follow up on any issues or delays.
• Ensure all delivery documentation is complete, accurate, and properly filed.

4. Packaging Materials & Inventory Management:

• Assist in ordering and maintaining inventory of packaging and warehouse materials.
• Coordinate with suppliers to ensure timely delivery of materials.
• Support basic quality checks and compliance of packaging materials.

5. Reporting Support:

• Assist in compiling operational data from different departments.
• Prepare and format weekly/monthly operational reports for management review.
• Maintain accurate records related to operations, inventory, and deliveries.

6. Order & Documentation Management:

• Assist in processing orders and ensuring all required details are accurate and complete.
• Track order and delivery status and coordinate with logistic to ensure timely delivery.
• Communicate with customers regarding order updates and inquiries.

7. Additional Responsibilities:

• Support ad-hoc projects as assigned by the sales manager or general manager.
• Continuously identify and recommend process improvements to enhance efficiency.

Job Requirements

• Diploma & Bachelor’s degree in business, marketing, or a related field (preferred).
• Previous 1 or 2 years experience in admin support or administrative role.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Excellent communication skills, both written and verbal.

Skills