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E-Commerce Specialist

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AI-generated summary

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This job is all about managing online sales platforms and creating engaging content. You might like this job because you enjoy blending tech, creativity, and customer service while analyzing sales data to boost online success!

RM 3000 - RM 4000

Kepong Baru, Kuala Lumpur

Job Description

Platform Management

  • Oversee daily operations on e-commerce platforms such as Shopee, Lazada, Tik Tok, Insta and brand-specific websites.
  • Ensure product listings are accurate, up-to-date, and optimized for search visibility.

Order Fulfillment & Customer Service

  • Monitor and manage online orders, coordinating with logistics teams to ensure timely delivery.
  • Address customer inquiries and resolve issues promptly to maintain high satisfaction levels.

Content Creation & Marketing

  • Develop engaging product descriptions, promotional banners, and multimedia content to enhance product appeal.
  • Collaborate with marketing teams to plan and execute online campaigns, including seasonal promotions and flash sales.
  • Create video content.
     

Analytics & Performance Reporting

  • Utilize analytics tools to track sales performance, customer behavior, and campaign effectiveness.
  • Generate regular reports to inform strategic decisions and identify areas for improvement.
     

Inventory & Pricing Management

  • Monitor stock levels and coordinate with supply chain teams to prevent stockouts or overstock situations.
  • Adjust pricing strategies based on market trends and competitor analysis.

Job Requirements

  1. Knowledge at E-commerce platform such as Lazada and Shopee.
  2. Skill in Canva, Adobe Photoshop, video editing apps.
  3.  Google Analytics, Facebook Ads Manager, SEO tools etc.
  4. Knowledge of online sales strategies and customer journey optimization
  5. Understanding of online payment systems and logistics processes. 
  6. Familiarity with content creation for social media and e-commerce use 

Skills

Content Creation
E-Commerce Marketing
Online Marketing
Video Editing
Creative Thinking

Company Benefits

Paid Time Off

Either sick or vacation, income still running.

Yearly Bonus

Performance decides everything.

Staff Purchase

You could be different style every day, just pick!

Training

Keep upgrading your skill is our concern.

High Incentive / Commission

Yes, is depend on you. The more effort you put, more return is generate.

Personal Accident Insurance

Work or vacation, never worry about it.


Additional Info

Experience Level

1 - 3 Years of Experience

Career Level

Junior Executive

Job Specialisation


Company Profile

Shiranoe Sdn Bhd-logo-image

Shiranoe Sdn Bhd

Shiranoe Sdn Bhd has been active in retailing, manufacturing and trading for 14 years. We have wide network throughout Malaysia, major in departmental store and our multiple brand boutique `Moodboard’ located at the main city.We promote work-life balance culture and delegated workforce. People are willing to embrace challenges, passionate and looking to work with dynamic teammates, we have the place for you.