Job Description

Team Management

• Supervise, lead, and motivate promoter/ shop assistance.
• Provide guidance, training, and support to the team to ensure they perform at their best.
• Monitor individual performance and provide feedback.
• Conduct performance reviews and help in setting personal sales goals.

Sales Strategy Implementation

• Work with senior management to develop and implement sales strategies.
• Ensure the sales team adheres to sales strategies and approaches to meet targets.
• Analyze market trends and customer needs to adjust sales tactics accordingly.

Sales Targets and Reporting

• Set and track daily, weekly, and monthly sales targets.
• Monitor team performance and ensure the sales objectives are met.
• Prepare and present sales reports to upper management, analyzing performance and identifying areas for improvement.

Customer Relationship Management

• Oversee customer interactions and ensure high levels of customer satisfaction.
• Handle key accounts or high-value customers.
• Resolve customer complaints or issues escalated by the sales team.

Sales Training and Development

• Organize and conduct training programs for the sales team.
• Stay updated on the latest sales techniques, products, and market trends.
• Foster a culture of continuous learning and improvement within the team.

Administrative and Operational Duties

• Oversee the sales team's daily operations and ensure they are efficiently using sales tools and systems.
• Handle administrative tasks such as scheduling, resource allocation, and reporting.
• Manage sales-related paperwork, including contracts, orders, and documentation.

Collaboration with Other Departments

• Coordinate with other departments (e.g., marketing, customer service) to ensure smooth sales operations and customer satisfaction.
• Provide feedback from customers to help improve products and services.

Performance Analysis and Improvement

• Continuously monitor sales data to identify trends and performance gaps.
• Implement corrective measures to improve sales outcomes and team performance.

Job Requirements

1. Post own transport.
2. Prior experience in shoe retails.
3. Able to work independently.   
4. Good customer service and selling skill.
5. Must be organized and punctual.

Skills