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This job is a BUSINESS DEVELOPMENT AND OPERATIONS EXECUTIVE. You might like this job because you will build partnerships, seek new opportunities, conduct market research, and ensure client satisfaction and operational excellence.
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Role
Duties & Responsibilities
- Establish, build and maintain partnerships with existing and potential clients to fulfil the business needs through regular contact and account management
- Actively seek new business opportunities with new, existing and potential clients
- Prepare and present detailed proposals and quotations to clients for new or renewal contracts
- Attend networking events and other promotional opportunities while maintaining a professional and credible profile on behalf of the company; these may be outside of the normal working hour, so some flexibility is required
- Develop business analysis and present in regular reviews with the clients to ensure client satisfaction and business retention
- To conduct market and competitors research and present the findings to stakeholders and clients
- Act as the primary point of contact for clients, addressing their needs and concerns promptly
- Support and collaborate closely with field operations team and internal stakeholders to ensure operational and service excellence
- Handle and investigate clients’ feedback in a timely and satisfactory manner, and assist in service recovery when required
- Assist in the preparation of field operations’ itinerary
- Monitor and maintain operational smoothness, addressing any issues or bottlenecks promptly
- Conduct audit checks on field operations to ensure compliance to SOP
- Any ad-hoc tasks assigned by the management
Job Requirements
Job Requirements
- Diploma/Degree in Business, Sales or Marketing preferred
- 2 years working experience
- Strong communication, presentation and interpersonal skills
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
- Meticulous with an ‘eye’ for details
- Resilient, results-driven and persuasive
- Ability to work independently
- Proficient in MS Office
Company Benefits
People-first culture
Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.
Career development
Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.
Flexibility
We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Shopper360
Shopper360 is the foremost shopper marketing expert group in Malaysia, with over 30 years’ experience in the industry. Together with our subsidiaries, we provide the most comprehensive marketing and advertising solutions that integrates your consumers’ journey from digital brand awareness, retail and in store media, to events and active engagements. All to help you achieve optimum sales, conversions, and brand loyalty among your consumers.
Established since 1986, we have since expanded through the decades into a group of experts ranging from digital marketing, field force management, automation, shopper activation and market intelligence; with a strong network of retail partners in over 2,840 hypermarkets, convenience store outlets, pharmacy chains and petrol marts across Malaysia. In Myanmar, a partnership with City Mart Holdings retail chains with a total of 195 outlets and in Singapore with NTUC FairPrice supermarket chains with a total of 390 outlets.
Source: shopper360.com.my