Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.

People-first culture

Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.

Career development

We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.

Flexibility

Shopper360

Shopper360 is the foremost shopper marketing expert group in Malaysia, with over 30 years’ experience in the industry. Together with our subsidiaries, we provide the most comprehensive marketing and advertising solutions that integrates your consumers’ journey from digital brand awareness, retail and in store media, to events and active engagements. All to help you achieve optimum sales, conversions, and brand loyalty among your consumers.
Established since 1986, we have since expanded through the decades into a group of experts ranging from digital marketing, field force management, automation, shopper activation and market intelligence; with a strong network of retail partners in over 2,840 hypermarkets, convenience store outlets, pharmacy chains and petrol marts across Malaysia. In Myanmar, a partnership with City Mart Holdings retail chains with a total of 195 outlets and in Singapore with NTUC FairPrice supermarket chains with a total of 390 outlets.
Source: <a href="https://shopper360.com.my/about-us/" target="_self">shopper360.com.my</a>

Who We Are

Be Expert
We‘re smart people. We know our products and services inside out; and are always ready to dish out information and advice on them.
Collaborative
Two heads are better than one. The best solutions come from working together with our clients, partners and colleagues.
Forward Thinking, Forward Doing
We‘re always one step ahead and challenging the status quo.&nbsp;
Do What's Right
Always doing what is morally right for yourself and the company without any compromise in any situation.
Source: <a href="https://shopper360.com.my/career/" target="_self">shopper360.com.my</a>

Our Values

Role Duties &amp; Responsibilities - To analyse and consolidate findings, provide improvement recommendations and liaise with COMPANY person-in-charge (Food &amp; Coffee team) on a frequent basis. - Site Visits to deli2go &amp; Costa sites: - 1. Analyse site performance to determine area for improvement (Review by sales vs target) - 2. Conduct site visits that have been properly scheduled, and produce site visit reports. - 3. Walk about &amp; observe current operations to ensure food safe practices &amp; housekeeping are adhered to, food preparation is carried out per SOP, POSM and promotions are executed &amp; planogram compliance - 4. Quarterly Audits using Operations Excellence Store Visit format, which findings is reported back to Shell Food &amp; Coffee team including S&amp;O team, covering: a) Site’s documentation including temperature logs, pest control, allergens, halal certs etc b) Personal hygiene of site staff preparing food c) Equipment cleaning &amp; maintenance d) Product preparation &amp; display e) Inventory management f) Service steps and product knowledge of site staff g) Costa SOPs h) Share observation/audit/performance results with Shell retailer &amp; discuss areas for improvement - Preparation of new site openings which includes briefing retailers on the opening procedures &amp; checklists - Training for new sites &amp; Refresher training for new staff 1. Conduct deli2go Crew Foundation Training and organize Food Handler’s Training at deli2go Academy for new sites 2. On-site coaching of retail outlet site staff on proper baking, food preparation and food safety which complies to local regulatory requirements

This job is all about helping food and coffee spots improve their service! You might like this job because you&#x27;ll visit various locations, check on food safety, and train staff to ensure everything runs smoothly and meets standards.

 Role


Duties and Responsibilities
- To analyse and consolidate findings, provide improvement recommendations and liaise with COMPANY person-in-charge (Food and Coffee team) on a frequent basis.
- Site Visits to deli2go and Costa sites:
- 1. Analyse site performance to determine area for improvement (Review by sales vs target)
- 2. Conduct site visits that have been properly scheduled, and produce site visit reports.
- 3. Walk about and observe current operations to ensure food safe ...

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