EPF & SOCSO contributed to all full-time staff.

EPF & SOCSO

Mileage Claim

Ample of free parking lots around the area!

Free Parking

Medical charges claimable under our panel doctor.

Medical

Dental

Silverlake Innovation Partners Sdn Bhd

Over the years, we have successfully adapted best practices of the banking process and facilitated transformation to non-bank financial and non-financial institutions.&nbsp;
As a flexible and agile System Integrator, we synergize our core and delivery channel products with best-of-breed partner products to deliver our clients’ most innovative digital transformation.

About Us

The Silverlake Group of Companies has served over 100 customers in enabling their continuous transformation journeys.&nbsp;

Since our Formation in 1996

&nbsp;Role Description
This is a full-time onsite role for Account Executive/Account Manager. This role requires a strategic mindset to drive revenue growth, ensure client satisfaction, and support the implementation of Silverlake’s banking and digital transformation solutions. The Account Manager will work closely with internal teams, including sales, technical support, and product development, to deliver high-quality services tailored to client needs.
<ol>
<li>Build and maintain lasting relationships with clients and partners by understanding focus and needs and anticipating them in advance.</li>
<li>Serve as the primary point of contact for key accounts, addressing client needs, concerns and expectations.</li>
<li>Develop strategies to enhance customer engagement and retention.</li>
<li>Coordinate internal (sales, technical, and customer support) and external resources (partners) to ensure seamless service delivery.</li>
<li>Identify upselling and cross-selling opportunities to increase revenue.</li>
<li>Manage the entire sales cycle from opportunity, proposals writing, prepare quotations, presentation of offerings to customer, prepare costing and pricing strategy, contract negotiation and renewal, work with project management team and/or vendors on delivery of products and services/projects, follow up on customer payments, and ensuring support teams are delivering proper after sales support.</li>
<li>Track and report on account performance, client feedback, and market trends.</li>
</ol>

This job is for an Account Manager who drives client satisfaction and revenue growth. You might like this job because you’ll build strong relationships, strategize for success, and work with diverse teams to deliver top-notch services.

Presentations

Marketing Communications

Written English

Bank Account Management

Account Management

Product Knowledge

Report Writing

Data Analysis

Marketing Management

Customer Insights

 Role Description
This is a full-time onsite role for Account Executive/Account Manager. This role requires a strategic mindset to drive revenue growth, ensure client satisfaction, and support the implementation of Silverlake’s banking and digital transformation solutions. The Account Manager will work closely with internal teams, including sales, technical support, and product development, to deliver high-quality services tailored to client needs.



-Build and maintain lasting relationshi...

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Company Profile

Silverlake Innovation Partners Sdn Bhd