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Head, CRM

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This job is about being the Head of CRM at Auto Bavaria Retail, where you improve how we connect with customers. You might like this job because you'll shape sales strategies, drive team collaboration, and help sell BMW and MINI cars!

Undisclosed

Malaysia | Selangor | ABHO (B169), Kuala Lumpur

Job Description

Company :

Auto Bavaria Retail

  • Integrate CRM and CLM retention initiatives into the dealership’s sales processes.
  • Implement BMW Malaysia Group’s CRM and CLM directives into dealership's processes with benchmark setting and performance monitoring for AB Group and Branches.
  • Manage, plan and implement to generate leads, manage sales funnel and push for sales conversion for BMW, MINI and BMW Motorrad.
  • Develop and maintain key relationships with Marketing, Sales, Aftersales, Digital Transformation, IT, Customer Call Centre, Finance and BMW Malaysia to ensure all processes and deliverable are met including enhancements / modifications.
  • Support sales and marketing with effective communications across different platforms to ensures robust RSVP that leads to high turn-up and successful sales conversions.

About us :

Auto Bavaria, a subsidiary of the Sime Darby Group, is the leading retail and service organization for BMW, MINI and Motorrad in Malaysia. We are looking for people who are passionate about our customers and products. The candidate should possess relevant work experience and must share our vision to expand our position as the largest and most successful automotive retail and service organization in Malaysia.

Join our talent network and become a member of our winning team!


Job Requirements


Company Benefits

Career development

We look at individuals who yearn to be a part of building nations, making a difference in the community and environment that we live in.

Professional training

Our Growing Entrepreneurs (PROTÉGÉ) programme continues our long-standing commitment towards growing Malaysian talent!

Internship programme

If you are in search of meaningful experiences and potential careers that are built to last - you have come to the right place.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Sime Darby Motors-logo-image

Sime Darby Motors

Sime Darby Motors is the automotive arm of Sime Darby Berhad and is involved in the retail, distribution and assembly businesses. It has operations in ten markets across the Asia Pacific region. With over 40 years of experience, Sime Darby Motors is a major industry player in the Asia-Pacific region. Sime Darby Motors currently represents 30 brands, ranging from luxury brands (such as BMW, McLaren and Rolls Royce) to...
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