Job Description

Ready to keep things running smoothly and make a real impact? Join our team working with us at SIS POS SDN BHD, a software company building point-of-sale and retail tools that help small businesses run smarter. We focus on practical solutions that support merchants and local communities across Malaysia.

As an Admin Executive you are the backbone of our day-to-day operations. You will organise office systems, keep accurate records, and support colleagues so product and support teams can focus on customers and delivery.

Your Growth & Impact

• Build strong operational habits that make daily work faster and less stressful, improving team focus and output.
• Expand your cross-functional experience by working with product, support, and finance teams on practical admin tasks.
• Gain hands-on exposure to basic accounting and vendor management, useful for future HR or operations roles.
• Position yourself for leadership in office operations by owning processes and improving small but important systems.

Job Requirements

Responsibilities

Office & Operations

• Manage front desk tasks including visitor handling, incoming calls, and vendor coordination to keep the office running smoothly.
• Order and track office supplies, manage inventory levels, and handle vendor follow-ups to maintain uninterrupted operations.
• Coordinate meeting logistics, room bookings, and basic office equipment upkeep to ensure organised workspaces.
• Support simple facilities tasks such as liaising with cleaners and service vendors to resolve issues quickly.

Records & Administration

• Maintain accurate physical and digital filing systems, ensuring documents are easy to find and stored securely.
• Prepare routine admin reports, manage data entry tasks, and update internal trackers for attendance and asset logs.
• Process invoices, petty cash, and expense forms, and prepare documents for the finance team to review.
• Support basic document preparation including letters, forms, and internal memos with attention to format and clarity.

Team Support & Communication

• Assist with onboarding paperwork, basic HR administration, and coordination of team training schedules.
• Manage internal calendars, travel arrangements, and simple event logistics to reduce scheduling friction.
• Act as a first point of contact for internal requests and escalate issues to the right team members when needed.
• Maintain professional communication with customers and vendors for admin-related matters, ensuring timely follow-up.

Requirements

Qualifications & Experience

• Minimum 2 years of administrative experience in an office setting, preferably within a technology or software environment.
• Diploma or SPM with relevant office experience is acceptable; formal qualifications in business administration are a plus.
• Comfortable working weekdays onsite and able to manage multiple small tasks under typical office hours.

Hard Skills & Knowledge

• Proficient in MS Office and Google Workspace for document creation, spreadsheets, and email management.
• Basic bookkeeping and invoice handling experience, with accurate data entry and simple reconciliations.
• Familiarity with digital filing systems, simple CRM or ticketing tools, and willingness to learn POS or ERP basics.
• Good numeracy for handling petty cash and basic vendor invoices.

Soft Skills & Qualities

• Clear communication and customer-facing professionalism when dealing with visitors, vendors, and colleagues.
• High attention to detail and organisation to keep records accurate and processes reliable.
• Strong time management and a proactive, helpful attitude when juggling routine requests and ad hoc tasks.
• Trustworthiness and respect for confidentiality when handling personnel documents and financial papers.

Skills