Enjoy the freedom to work where and when you’re most productive with our flexible working options.

Flexible Working

We offer a competitive salary and benefits package to ensure you feel valued for your contributions.

Competitive Package

Take the time you need to recharge with our generous annual leave allowance

Healthy Annual Leave Package

Stay covered with comprehensive medical insurance for you and your loved ones.

Strong Medical Insurance

We support working parents with a child leave policy designed to help you balance work and family life.

Competitive Child Leave Policy

Access professional support whenever you need it through our dedicated Employee Assistance Program.

Employee Assistance

Swift Support Services Malaysia

Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.

Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.

Source: <a href="https://www.swift.com/about-us/discover-swift" target="_self">Swift Website</a>

Who We Are

Ethics 
We believe in treating people with respect, fairness and equality. All our decisions are based on the highest ethical standards, so we work together for the wellbeing of the company and our people.&nbsp;

Integrity
We avoid placing ourselves in a situation where there is a conflict of interest or where we might be influenced by financial, or other private obligations to outsiders.

Trust 
We empower our employees. Trust is key to ensuring the highest levels of employee wellbeing and motivation. This ensures security, confidentiality and reliability.

Source: <a href="https://www.swift.com/about-us/vision_mission-values#:~:text=Swift%20conducts%20its%20business%20on,our%20Swift%20Speak%20Up%20channel." target="_self">Swift Website</a>

Our Values

<h1>About the Role</h1>Do you want to be elevating Swift’s best-in-class business continuity framework to even higher levels? Do you want to deliver value to the business, through ensuring our foundations, services and operations are reliable and efficient? Are you a strong leader with a passion for operational excellence, security and resilience? Swift progresses on making international transactions faster, smarter and better, in a constantly changing world and a competitive marketplace. Innovations in the cross border payments landscape are introduced, new technology enables new opportunity. At the same time, the industry navigates through uncertainty and change. Swift keeps relentless focus and strong track records on the reliability and resiliency of our services and platform, while technology infrastructure and capabilities undergo transformation. By leveraging new technologies, standardisation, and automation, we aim to create a sustainable and scalable platform that will not only maintain the security, resilience, and stability of the Swift network but also provide enhanced value to our customers. We are seeking a passionate leader, to globally manage business continuity for Swift, across our ecosystem in a mission-critical environment. In this function, you will join the Technology Platform leadership group and contribute to maintaining our strong foundations in an ever-changing landscape, with rapidly changing market and technology dynamics.The main objective of this function will be to lead the following for Swift:&nbsp;<ul><li>Development of Business Continuity Management (BCM) strategies - determine and guide the selection of possible business operating strategies for continuation of business while maintaining the organisation’s critical functions.&nbsp;&nbsp;</li><li>Organise and manage the formulation of the business continuity (BC) function, as a key component of integrated risk management and overall corporate resilience.&nbsp;&nbsp;</li><li>Maintain the BC process and controls in the changing business, technology and regulatory landscape. Maintain a ‘clean sheet’ in the relevant internal and external audits.&nbsp;</li><li>Manage the BC team (5 experts), providing resilience strategies, recovery objectives, business continuity plans; and obtaining management support&nbsp;</li><li>Business impact analysis, in strong collaboration with business/service owners – identifying the impacts resulting from disruptions that can affect the organisation and techniques that can be used to quantify and qualify such impacts. As well as identifying time-critical functions, their recovery priorities and interdependencies so that recovery time objectives can be set.&nbsp;</li><li>Emergency response and operations - develop and implement procedures for responding to and stabilising the situation following an incident, including establishing and managing an emergency operations facility to be used as a command centre during the emergency.&nbsp;</li><li>Developing and implementing business continuity and crisis management plans - designing, developing and implementing plans that provide continuity within the recovery time and recovery point objectives, build on solid understanding of the financial industry and the global threat landscape.&nbsp;</li><li>Awareness and training programs – roll-out the relevant programs to create and maintain corporate-wide awareness and enhance the skills required to develop and implement the business continuity program/process and its supporting activities.&nbsp;</li><li>Maintaining and exercising plans - pre-planning and coordinating plan exercises and evaluating and documenting plan exercise results. Verifying that the plan will prove effective by comparison with a suitable standard and reporting the results in a clear and concise manner.&nbsp;</li><li>Coordination with a broad set of stakeholders – both internally (eg. collaborating with service and business owners, corporate-wide resilience functions) and externally (eg. BC engagements with our client community, external agencies for establishing applicable procedures and policies in coordinating continuity and restoration activities with local/national agencies etc.)&nbsp;&nbsp;</li><li>Risk evaluation and control – determine the events and external surroundings that can adversely affect the Swift and its resources (facilities, technologies, etc.), the damage such events can cause and the controls needed to prevent or minimise the effects of potential loss, operational or reputational impact. Provide cost-benefit analysis to justify investment in controls to mitigate risks.&nbsp;</li></ul>&nbsp;You will&nbsp;&nbsp;<ul><li>Be accountable for Business Continuity at Swift.&nbsp;</li><li>Have people management responsibilities for the team reporting to you&nbsp;&nbsp;</li><li>Role-model our corporate values and leadership behaviors&nbsp;&nbsp;</li></ul>&nbsp;What this role brings you&nbsp;&nbsp;<ul><li>A highly relevant role, with an opportunity to make the difference in a domain which is key to Swift’s strategic success&nbsp;</li><li>A great team – with skilled and fun people, and very dedicated collaborative internal network&nbsp;&nbsp;</li><li>Constant learning – with the changes in our ecosystem, it’s impossible to get bored. No such thing as a dull day.&nbsp;</li></ul>&nbsp;Qualifications&nbsp;You bring&nbsp;&nbsp;&nbsp;<ul><li>BC expertise – A proven BC track record in a global organization with a mission-critical nature, is a must.&nbsp;</li><li>Strong vision and Leadership skills – You demonstrated strategizing, setting direction in terms of how to operate and run technology services.&nbsp; You have the ability to lead without authority in a complex environment.&nbsp;</li><li>A Servant leadership style -&nbsp;You can empower teams, inspire and challenge.&nbsp; You can get things done in a global organization, through excellent interpersonal and communication skills, thoughtful stakeholder management. You are equipped to engage with engineers, senior audiences, diverse internal stakeholders. You create buy-in, listen to customer needs. Proven track record of engaging and managing stakeholders across a geographically dispersed organisation with effective communication and relationship management.&nbsp;</li><li>Business savviness – You bring deep understanding of the financial ecosystem, and applicable regulation. Ability to ensure compliance with applicable statutes or regulations. Afterall, we make the business successful.&nbsp;</li></ul>&nbsp;Experience&nbsp;At least 10 years of relevant experience.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<h1>What we offer</h1><a rel="noopener noreferrer" target="_blank" href="http://www.swift.com/swift-resource/233771/download">We put you in control of career</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We give you a competitive package</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We help you perform at your best</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We help you make a difference</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We give you the freedom to be yourself</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.

This job is for Global Head of Business Continuity at Swift, focusing on maintaining resilience in a changing international transactions landscape. You might like this job because it offers a chance to lead a critical function, work in a dynamic environment, and collaborate with diverse stakeholders.

About the RoleDo you want to be elevating Swift’s best-in-class business continuity framework to even higher levels? 
Do you want to deliver value to the business, through ensuring our foundations, services and operations are reliable and efficient? Are you a strong leader with a passion for operational excellence, security and resilience? 
Swift progresses on making international transactions faster, smarter and better, in a constantly changing world and a competitive marketplace. Innovati...

Global Head of Business Continuity

Swift Support Services Malaysia

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