Enjoy the freedom to work where and when you’re most productive with our flexible working options.

Flexible Working

We offer a competitive salary and benefits package to ensure you feel valued for your contributions.

Competitive Package

Take the time you need to recharge with our generous annual leave allowance

Healthy Annual Leave Package

Stay covered with comprehensive medical insurance for you and your loved ones.

Strong Medical Insurance

We support working parents with a child leave policy designed to help you balance work and family life.

Competitive Child Leave Policy

Access professional support whenever you need it through our dedicated Employee Assistance Program.

Employee Assistance

Swift Support Services Malaysia

Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.

Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.

Source: <a href="https://www.swift.com/about-us/discover-swift" target="_self">Swift Website</a>

Who We Are

Ethics 
We believe in treating people with respect, fairness and equality. All our decisions are based on the highest ethical standards, so we work together for the wellbeing of the company and our people.&nbsp;

Integrity
We avoid placing ourselves in a situation where there is a conflict of interest or where we might be influenced by financial, or other private obligations to outsiders.

Trust 
We empower our employees. Trust is key to ensuring the highest levels of employee wellbeing and motivation. This ensures security, confidentiality and reliability.

Source: <a href="https://www.swift.com/about-us/vision_mission-values#:~:text=Swift%20conducts%20its%20business%20on,our%20Swift%20Speak%20Up%20channel." target="_self">Swift Website</a>

Our Values

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-1ag3yor"><div>ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.&nbsp;We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.&nbsp;&nbsp;&nbsp;</div>Experience and Qualifications<ul><li>3 plus years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Infrastructure Engineering, or related disciplines</li><li>Proven experience building and operating enterprise-scale automation solutions</li><li>Strong hands-on experience in infrastructure automation, Linux administration, and system reliability</li><li>Experience working within large-scale enterprise environments</li><li>Bachelor's Degree in Computer Science, Engineering, Information Technology, or equivalent practical experience</li></ul>Key ResponsibilitiesSupport the Managed Patching Service (MPS)<ul><li>Contribute to the enhancement and continuous improvement of the Managed Patching Service (MPS)</li><li>Take ownership of assigned technical deliverables and service improvements</li><li>Support the scalability, reliability, performance, and maintainability of the service</li><li>Help implement engineering solutions that meet enterprise and regulatory requirements</li><li>Participate in the evolution of MPS toward a platform-driven and self-service operating model</li></ul>Design and Build Enterprise Automation Solutions<ul><li>Design, develop, and maintain automation workflows using Ansible Automation Platform</li><li>Develop reusable automation components, scripts, and operational tooling</li><li>Integrate automation solutions with ServiceNow, inventory systems, CI/CD platforms, and related enterprise services</li><li>Apply engineering best practices including testing, version control, peer review, and release management</li><li>Develop automation and integrations using Python and related technologies where required</li></ul>Platform Integration and Service Engineering<ul><li>Support onboarding, subscription, scheduling, and maintenance window capabilities within MPS</li><li>Improve service delivery through automation and standardization</li><li>Contribute to platform enhancements that improve user experience and operational efficiency</li><li>Assist in building scalable integration patterns across enterprise platforms</li><li>Support initiatives that reduce manual effort and improve service adoption</li></ul>Reliability, Observability and Reporting<ul><li>Implement and maintain operational monitoring, logging, and reporting capabilities</li><li>Contribute to the definition and measurement of service reliability objectives and operational metrics</li><li>Improve visibility of patching outcomes, compliance status, and service health</li><li>Support the development of dashboards and reporting solutions for operational and regulatory requirements</li><li>Identify opportunities to improve service reliability and reduce operational complexity</li></ul>Incident, Problem and Operational Management<ul><li>Investigate and resolve complex technical issues affecting service availability or performance</li><li>Participate in incident response, troubleshooting, and service recovery activities</li><li>Contribute to root cause analysis and corrective actions following incidents</li><li>Develop and maintain operational documentation, runbooks, and troubleshooting guides</li><li>Support continuous improvement initiatives to improve service stability and resilience</li></ul>Compliance and Governance<ul><li>Support compliance with enterprise security, risk, and regulatory requirements</li><li>Ensure automation workflows maintain appropriate traceability and auditability</li><li>Contribute to the implementation of governance controls and operational standards</li><li>Support evidence collection and reporting requirements for audits and compliance reviews</li><li>Assist in maintaining service documentation and operational records</li></ul>Platform Operations and Automation Engineering<ul><li>Contribute to infrastructure automation and platform engineering initiatives beyond Managed Patching Service</li><li>Apply automation and SRE practices to improve operational efficiency and reliability across related platform services</li><li>Support service transition, operational readiness, and continuous improvement activities</li><li>Collaborate with engineering teams to identify automation opportunities and operational improvements</li><li>Participate in shared engineering responsibilities aligned with evolving business priorities</li></ul>Collaboration and Technical Contribution<ul><li>Collaborate closely with Infrastructure, Security, Architecture, Service Management, and Engineering teams</li><li>Work with engineers across teams to identify and resolve technical challenges</li><li>Participate in design discussions, solution reviews, and technical workshops</li><li>Share knowledge, best practices, and lessons learned with team members</li><li>Provide guidance and mentoring to less experienced engineers when required</li><li>Support service adoption by collaborating with stakeholders and platform consumers</li></ul>Required Skills<ul><li>Strong expertise in Ansible Automation Platform</li><li>Strong Linux administration and troubleshooting experience (RHEL preferred)</li><li>Experience developing automation solutions using scripting languages such as Python</li><li>Experience integrating enterprise platforms such as ServiceNow, CMDBs, monitoring solutions, and CI/CD tools</li><li>Strong understanding of Site Reliability Engineering principles and operational practices</li><li>Experience managing and supporting large-scale infrastructure environments</li><li>Good understanding of automation governance, change management, and operational controls</li><li>Strong analytical and problem-solving skills</li><li>Strong communication and collaboration skills</li></ul> Preferred Skills<ul><li>Experience with CloudBees, Jenkins, GitHub Actions, or similar CI/CD platforms</li><li>Familiarity with infrastructure as code practices</li><li>Experience with observability, monitoring, and enterprise reporting solutions</li><li>Experience with Power BI or similar reporting tools</li><li>Experience working in regulated or financial services environments</li><li>Exposure to platform engineering or self-service operational models</li></ul> What Success Looks Like (6–12 Months)<ul><li>Managed Patching Service operates reliably and efficiently within its defined scope</li><li>Automation capabilities are enhanced with reduced manual intervention</li><li>Service onboarding and operational processes become increasingly standardized</li><li>Operational and compliance reporting is available and trusted by stakeholders</li><li>Service reliability and operational performance improve through continuous enhancement</li><li>Strong collaboration is established across engineering and support teams</li><li>Contributions made to broader infrastructure automation and platform engineering initiatives</li><li>Knowledge is actively shared within the team, helping raise overall engineering capability</li></ul>What we offerWe give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact <a href="mailto:accessibility-Sysgroup@swift.com" target="_blank" rel="noopener noreferrer">accessibility-Sysgroup@swift.com</a> or indicate this in your application.Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).All requests are confidential and will not affect your candidacy.Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.</div></div>

• Automate and operate Managed Patching: Ansible/Python workflows, monitoring, incidents and runbooks.
• Global leader in secure financial messaging: 200+ countries, 12k+ banks.
• Drive platform automation to cut toil and deliver global impact!

• Menyelia Managed Patching, bina dan jalankan automasi Ansible serta selesaikan isu operasi untuk pastikan kebolehpercayaan dan kepatuhan.  
• Pembekal perkhidmatan pemesejan kewangan selamat bertaraf global, hadir di 200+ negara dan menyokong lebih 12,000 institusi.  
• Kembangkan kemahiran automasi dan platform enterprise, bekerjasama merentas pasukan dan bentuk operasi berskala! Mohon sekarang!

ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy._We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community c...

Site Reliability Engineer (Managed Patching & Platform Automation)

Swift Support Services Malaysia

Cloud Engineer

Joget Technology Sdn. Bhd. (Joget, Inc.)

Senior DevOps Engineer

Involve Asia

Infrastructure Specialist

Hiredly X

On-Site Support Test Engineer

CORVUS TECHUB SDN BHD

DevOps Engineer (1 year Contract, Renewable)

Hiredly X

Cloud Deployment Engineer/ DevOps Engineer

OpenMinds™

Test Program Development Engineer, EMS- Manufacturing

Hiredly X

Network Engineer (Solutions & Architecture)

Hiredly X

Change Management Specialist

Tranglo

Company Profile

Swift Support Services Malaysia