Provides input during engineering design and support reviews and prototype builds on functional requirements, product designs and potential problems as it relates to testing and manufacturing.

Collaborates with design engineering and customer operations to establish new or redesign existing service programs.

Ensures product meets internal and external quality requirements and customer specifications.

Creates support and repair procedures and processes, writes troubleshooting guides and develops testing techniques.

Trains operations personnel on support and manufacturing processes, product schematics, AVL's, BOM's drivers, applications and firmware functions.

Compiles and maintains test-related documentation including test plans, procedures, results and reports

Work Experience: Typically, less than 2 years with bachelor's or equivalent

Education and Certification(s): Bachelor's degree or equivalent experience

Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.

Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.

May be solved by the application of specialized technical knowledge, concepts or theories.

Work is usually performed independently and requires the exercise of judgment and discretion.

Receives initial direction and work may be reviewed for accuracy and quality.

Interacts mostly with immediate management, project leaders and other professionals within the department or function.

Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.