Job Description

Title: Interpretation Support (Mandarin/Cantonese speakers)

Contract duration: 2 months + 12 months renewable contract

Language proficiency: Fluent Mandarin/Cantonese & English

Project: Healthcare

Type of role: Interpretation support between doctors and patients based in the US

Experience range: Any experience (Open for fresher’s/experienced professionals)

Open for SPM/Diploma holders

Shifts: Permanent night shift, shift allowances provided

Work location: Tech M, Cyberjaya

Full time office mode

5 days per week (Monday to Friday), regular Saturday & Sunday Off

Working hours: 9 PM to 6 AM / 10 PM to 7 AM

Salary range: 

Basic salary: Based on the current salary and experience

Transportation allowance: RM 500 per month (pro-rated) based on the number of working days travelled

Night shift allowance: RM 25 per night *22 working days = RM 550

Sign on bonus: RM 1000 upon contract extension of 12 months

Roles & Responsibilities:

• Provides meaning-for-meaning interpreting.
• Follows interpreter protocols as per training, policies, and procedures.
• Follows all policies and procedures related to information confidentiality and interpreter ethics.
• Attends all required training.

Benefits of Tech Mahindra:

•  In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
•  Out-patient Medical benefits up to 250 USD (for each individual), for self, spouse & children (if any).
•  Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
•  Medical Leave as per Labor law - 14 days.
•  Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
•  Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.
•  Paternity leaves – 7 days

Job Requirements

• Fluency in Mandarin/Cantonese & English
• Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English
• Basic understanding of linguistics and different cultures.
• Skilled in adjusting to rapidly changing circumstances
• Ability to react calmly and effectively in emergency situations
• Strong attention to detail and accuracy
• Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
• Skilled at keeping supervisors informed of problems or issues
• Exceptional commitment to confidentiality
• Skilled in establishing and maintaining effective work relationships
• Uses MS Office applications such as Outlook, Word and Edge (or other internet browser)
• Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system. 

Skills