Seek help, receive feedback, set up goals & develop your skills.

Leader's & Mentor's Support

Job training and continuing education help to fuel employee career growth.

Career Development

Sick leave, out-patient care and in-patient care are covered for all members of TECH3

Health and Wellness

Partner with top companies across the IT landscape

Work with Industry Leaders

Work alongside a team of passionate, friendly and curious technologists.

Collaborative Culture

We are a 5-day week company. Mondays - Fridays. 

5-Day Week

TECH3 Solutions Sdn Bhd

Fueled by Curiosity, Driven by Growth
We were founded in 2002 by visionary technologists who saw technology as the key to overcoming business challenges. We pioneered Hybrid IT solutions, combining the robustness of on-premise infrastructure with the flexibility of the cloud. We Help Businesses Thrive
As a team of curious learners, we constantly push boundaries and embrace new technologies. This relentless pursuit of knowledge allows us to transform IT into a business enabler, helping our clients leverage technology to achieve growth, improve products, and unlock new opportunities. 
Architects of Growth
We partner with IT leaders who share our belief in technology's transformative power. Together, we become the growth catalyst for our clients, keeping all of us leading and relevant.

Become a Catalyst for Growth. Shape the Future of Technology at TECH3&nbsp;
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Who We Are and What We Do

Here at TECH3, we're more than just a technology company – we're a team of passionate problem solvers. We believe in the transformative power of technology and use it to engineer growth journeys for our clients.
What does that mean for you?
<ul>
<li>Real-world impact: Your work will directly contribute to the success of our clients, helping them overcome challenges and achieve their goals.</li>
<li>Hybrid IT expertise: You'll gain in-depth knowledge of Hybrid IT solutions, a valuable skillset in today's evolving landscape.</li>
<li>Collaborative environment: We value curiosity and collaboration. You'll work alongside a team of passionate technologists who are always pushing boundaries and learning new things.</li>
<li>Constant learning: We invest in your development by providing opportunities to learn new skills and stay at the forefront of technology trends.</li>
</ul>
Become a Catalyst for Growth: Join us and leverage your expertise to design innovative solutions that empower businesses and shape the future of technology.

The Differences We Make

About the role 
Are you a detail-oriented tech enthusiast looking to build a career in system support? We are seeking a Junior System Support Engineer who is ready to start a journey into the IT world with hands-on experience. If you're passionate about technology, eager to learn, and have an eye for troubleshooting, this role is an excellent opportunity to grow while making a meaningful impact on our client solutions.
<ins>Responsibilities</ins>
<ul>
<li>Solution Delivery: Work collaboratively to deliver effective technology solutions that align with project specifications, with guidance from the engineering team.</li>
<li>First-Level Support: Address technical support calls from customers and provide first-level support for reported issues, ensuring timely responses.</li>
<li>System Troubleshooting: Diagnose customer system issues and deliver solutions or recommendations to resolve them.</li>
<li>Case Management: Maintain a log, track progress, and provide status updates to customers, ensuring efficient follow-up and resolution.</li>
<li>Knowledge Documentation: Record issue resolutions to build a reference database for future use.</li>
<li>Continuous Learning: Stay informed about technology trends, working with the project team to incorporate innovative solutions where relevant.</li>
<li>Issue Ownership: Take full responsibility for resolving issues within the allocated time, budget, and quality expectations to achieve high customer satisfaction.</li>
<li>Professional Development: Participate in certification exams and self-improvement activities to enhance your skills.</li>
<li>Communication Skills: Employ effective communication, analytical, and troubleshooting skills to address customer needs efficiently.</li>
<li>Customer Relations: Foster positive client relationships by delivering exceptional service and support.</li>
<li>Adaptability: Work independently, manage priorities, and thrive in a dynamic, fast-paced environment.</li>
</ul>

This job is ideal for tech enthusiasts diving into IT support. You might like this job because it offers hands-on experience, continuous learning opportunities, and a chance to impact client solutions positively.

Shift Scheduling

Adaptability

Effective Communication

Customer Relationship Management

Troubleshooting (Problem Solving)

Solution Delivery

Help Desk Support

Technical Documentation

Willingness To Learn

Accountability

About the role  
Are you a detail-oriented tech enthusiast looking to build a career in system support? We are seeking a Junior System Support Engineer who is ready to start a journey into the IT world with hands-on experience. If you're passionate about technology, eager to learn, and have an eye for troubleshooting, this role is an excellent opportunity to grow while making a meaningful impact on our client solutions.
Responsibilities



-Solution Delivery: Work collaboratively to deliver...

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