Medical

Staff Purchase

Thong Sia Sdn Bhd

We are a member of STELUX Group of Companies, and also a sole distributor of Seiko &amp; Alba timepieces in Malaysia and Brunei.Established in 1967, Thong Sia has since grown tremendously – both in size and reputation – and today leads the way in time in Malaysia.

ABOUT US

Thong Sia’s success can be credited to its philosophy: excellence of service.
And the success of Thong Sia’s philosophy is due to the people in Thong Sia: professional, dedicated and totally committed to service.&nbsp;

&nbsp;&nbsp;
<ul>
<li>Receive and resolve enquiries by customers and dealers either walk-in or over phone</li>
<li>Receive and prepare job sheet for watches/clocks received by hand or courier</li>
<li>Monitor to ensure timely delivery of repaired/serviced watches/clocks back to customers and dealers</li>
<li>Handle over-the-counter operation, billing &amp; receive payment</li>
<li>Prepare periodic reports</li>
<li>Keep record and filing</li>
<li>Any other ad-hoc duties/tasks assigned from time to time&nbsp;</li>
</ul>

This job is all about helping customers with their watch and clock needs. You might like this job because you get to solve problems, work with people, and keep everything organized—a perfect mix of service and administration!

Customer Service

Customer Inquiries

Customer Complaint Resolution

Computer Literacy

Interpersonal Communications

  



-Receive and resolve enquiries by customers and dealers either walk-in or over phone


-Receive and prepare job sheet for watches/clocks received by hand or courier


-Monitor to ensure timely delivery of repaired/serviced watches/clocks back to customers and dealers


-Handle over-the-counter operation, billing and receive payment


-Prepare periodic reports


-Keep record and filing


-Any other ad-hoc duties/tasks assigned from time to time 


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