Job Description

The Role

Trinity42 is seeking an Infrastructure & AI Integration Executive to take full ownership of our technical ecosystem. This role is designed for a technical expert who can manage high-stakes infrastructure while simultaneously building the next generation of AI-driven agency workflows.

You will be the bridge between traditional IT stability and modern AI efficiency, ensuring our systems run without downtime while leading our digital transformation.

Key Responsibilities

1. Client Infrastructure & Technical Execution

• Domain Management: Execute the full lifecycle of client domains—registration, renewals, and complex transfers between platforms.
• DNS Authority: Implement and troubleshoot critical records (A, CNAME, MX, SPF, DKIM, TXT) to ensure website uptime and email deliverability.
• Hosting & Server Management: Manage GCP and cPanel environments, including hosting provisioning, SSL activation, server IP identification, and technical migrations.
• Web Support: Provide technical support for custom web development requests and troubleshoot website builder platform problems.
• Client Training: Conduct technical training for clients (in-person or virtual) to ensure they can manage their digital assets effectively.

2. Internal Tech & Systems Ownership

• System Reliability: Ensure 100% uptime for internal portals and applications. Perform bug fixes and feature enhancements on existing company CRMs.
• Email & Access Management: Manage the full lifecycle of staff accounts and professional email accounts (setup, deletion, and advanced troubleshooting for spam, rerouting, and backups).
• Asset Management: Monitor and track all network appliances, IT assets, software usage, and subscription licenses.
• Data & Insights: Maintain accurate client records in Google Sheets and develop automated reporting dashboards using Google Data Studio.

3. AI Integration & Automation (Innovation)

• Workflow Transformation: Audit internal business processes and implement AI tools/bots to automate repetitive administrative tasks and daily "heavy lifting."
• Automated Trackers: Develop and maintain internal trackers with automated notification systems (e.g., email reminders for renewals) using Google Apps Script or AI agents.
• Product Development: Participate in the new product development process from ideation to launch, providing technical feasibility insights and market analysis on competitor activity.

Job Requirements

• Education: Minimum Advanced Diploma or Degree in Computer Science, IT, or a related field.
• Infrastructure Skills: Strong knowledge of GCP, cPanel, and DNS Management (A, MX, SPF, DKIM).
• Technical Stack: * Expertise in Google Sheets/Excel formulas and Google Apps Script.
• Basic understanding of HTML, CSS, JavaScript, and PHP.
• AI Literacy: Proven ability to utilize AI (LLMs, automation platforms such as n8n) to simplify workflows or create simple apps/bots.
• Analytical Mindset: Exceptional conceptual thinking with the ability to manage multiple high-stakes tasks in a fast-paced environment.

Skills