TROOPERS offers work from home arrangements and half-day work on the last Friday of every month

Flexi Friday

TROOPERS fosters a dynamic work culture that thrives on innovation and collaboration. The best idea wins!

Dynamic Work Culture with Real Impact

TROOPERS offers a competitive leave structure, including Flexi-Fridays for a better work-life balance.

Competitive Leave Entitlement

Your career and personal growth is our priority and we ensure that in our fast-paced environment


Accelerate Your Growth

Part of Asia's largest Human Capital SaaS platform

A BetterPlace company

We are expanding fast, and there are travelling opportunities 



Regional based local company

TROOPERS

TROOPERS, a BetterPlace company, envisions positively disrupting the part-time, freelance, and gig worker culture through technology. Based on our core values of Accountability, Legitimacy, and Transparency, our company focuses on increasing accountability in performance output, providing a trustworthy and safe ecosystem for job seekers in the gig economy, and transparency in what we do.
Our people-first strategy is enabled by our proprietary tech platform, enabling us to capture the entire ecosystem of the frontline workforce hiring. We always look for ways to push the boundaries of limitations by being innovative and by going the extra mile.
We are a seasoned team of experts with presence in Malaysia, Singapore, Indonesia, Thailand, Philippines, Vietnam, India, and the Middle East, and as we grow our presence in Asia and globally, TROOPERS is continuously looking for new talent to grow the company with.

About Us

TROOPERS values a people-centric culture that prioritizes employee well-being and growth, recognizing their pivotal role in driving the company's success.
The culture emphasizes accountability, with employees encouraged to take ownership of their roles, fostering a sense of responsibility and accomplishment.
Collaboration is central at TROOPERS, where teamwork and innovation thrive through open communication and idea-sharing.
Innovation is actively encouraged, pushing boundaries and nurturing a forward-thinking atmosphere.
Transparency is fundamental, with open communication promoting trust and alignment with the company's goals.
TROOPERS' global presence promotes diversity, enriching the work environment and broadening perspectives.
A growth mindset is integral, encouraging employees to view challenges as opportunities for personal and professional development.
Inclusivity is at the heart of the culture, ensuring that all voices are heard, celebrated, and respected.
In essence, TROOPERS offers a dynamic, inclusive, and growth-oriented environment where employees are empowered to contribute to the company's success while nurturing their own development.

About Our Culture

We are Troopers! 

As an Associate, Business Operations (Key Account), you will be responsible for building and maintaining strong relationships with our key clients. You will serve as the main point of contact for these accounts, understanding their needs, and ensuring their requirements are met. Your focus will be on providing exceptional service, promoting customer loyalty, and identifying opportunities to upsell and expand the relationship. &nbsp;
<ul>
<li>Assist the Key Account Manager or Assistant Manager in developing and implementing strategic account plans to achieve sales targets and customer satisfaction goals.</li>
<li>Support the Key Account Manager or Assistant Manager in building and nurturing strong relationships with key clients, understanding their needs, and addressing inquiries or concerns.</li>
<li>Coordinate with internal teams, such as sales, marketing, tech, data and user support, to ensure timely delivery of products or services and resolve any customer issues.</li>
<li>Maintain accurate and up-to-date account records, including contact information, sales activities, and customer interactions.</li>
<li>Assist in monitoring market trends, competitor activities, and industry developments to identify potential risks or opportunities for key accounts.</li>
<li>Prepare sales presentations, proposals, and reports as required for client meetings and internal reviews.</li>
<li>Collaborate with the Key Account Manager to identify upselling or cross-selling opportunities within assigned key accounts.</li>
<li>Participate in customer meetings, business reviews, and conference calls to provide support and gather feedback.</li>
<li>Keep abreast of product knowledge, industry trends, and best practices to effectively communicate value propositions to key clients.</li>
<li>Contribute to the continuous improvement of key account management processes and workflows.</li>
</ul>

This job is about building strong relationships with our key clients and being their go-to person. You might like this job because you&#x27;ll get to help customers, solve problems, and look for ways to offer them even better services.

Key Account Management

Communication

Problem Solving

Multitasking

Microsoft Office

Relationship Management

Records Management

Presentations

As an Associate, Business Operations (Key Account), you will be responsible for building and maintaining strong relationships with our key clients. You will serve as the main point of contact for these accounts, understanding their needs, and ensuring their requirements are met. Your focus will be on providing exceptional service, promoting customer loyalty, and identifying opportunities to upsell and expand the relationship.
 



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