Job Description

• Build and run the account calendar (listings/listings, NPD launches, promo phasing, price changes, displays, planograms).
• Manage and maintain strong relationships with assigned key accounts, acting as the primary point of contact.
• Develop channel strategies to determine the most effective selling formats and methods.
• Manage customer portfolios to achieve sales targets, service levels, DSO, market share, and distribution coverage.
• Prepare impactful customer sell-in decks and lead negotiations on promo mechanics, placements, and displays.
• Identify and secure new listings with supermarkets, retailers, and mini-marts to expand distribution.
• Control A&P / trade spend and accruals to optimize ROI.
• Resolve client issues promptly to ensure high levels of satisfaction and retention.
• Ensure timely validation and submission of promo/scan claims, debit notes (DNs), RTVs, and shortage claims. 

Job Requirements

• Diploma/Degree in Business, Marketing, Supply Chain, or a related field (or equivalent practical experience).
• 1–3 years of experience in FMCG sales, account management, customer service, or field execution
• Proficiency in Microsoft Excel and PowerPoint
• Strong negotiation and stakeholder management skills, with experience engaging buyers, trade marketing, supply chain, finance, or field teams.
• Good analytical and problem-solving skills, with attention to detail.
• Effective communicator with the ability to work cross-functionally and manage multiple priorities. 

Skills