Job Description

Job Scope:

1) Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, Tiktok, etc.).

2) Process customer orders, ensuring timely and accurate fulfillment.

3) Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.

4) Assist in customer service team to handle customer inquiries, complaints, and return processes to ensure a positive customer experience.

5) Collaborate with the marketing team to support promotions, campaigns, and product launches.

6) Work closely with the warehouse and logistics teams to ensure timely order processing and delivery.

7) Any other tasks and projects as assigned by the superior/Company.

Job Requirements

Job Requirements:

1) Minimum 1- 2 years’ experience or have relevant experience are encouraged to apply.

2) Familiarity with e-commerce platforms and basic data analysis is a plus

3) Good communication skills and a team player.

4) Excellent interpersonal skills, with the ability to collaborate with other departments.

5) Ability to multi-task, and work with cross-functional teams in a fast-paced environment to meet the expected outcomes.

6) Good proficiency in Mandarin, Malay and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin speaking clients.

Skills