Job Description

Role Overview:
The Operations Executive is responsible for overseeing and improving the operational processes within the organization. This role involves managing daily operations, implementing efficiency measures, ensuring smooth functioning of various departments to meet organizational goals.

Key Responsibilities:
a) Operational Management: 

• Oversee daily operations, ensuring all processes run smoothly and efficiently.
  
• Address any operational issues that arise and implement solutions promptly.
  
• Coordinate onboarding, training, and daily support for live streamers and content creators.
  
• Schedule, monitor, and track live stream sessions to ensure they run smoothly and align with platform standards.
  
• Collaborate with talent management, marketing, and technical teams to ensure seamless operations.
  

b) Project Management: 

• Lead and manage operational projects, ensuring they are completed on time, within scope, and on budget.
  
• Coordinate cross-functional teams as needed.
  
• Monitor and ensure the quality of products or services delivered, implementing quality control measures and standards.
  

c) Reporting: 

• Prepare and present operational reports, including performance metrics, progress updates, and recommendations for improvement to senior management.
  

Job Requirements

Job Requirements

Education: Bachelor’s degree in Business Administration, Operations Management, or a related field (or equivalent experience).

Skills: Strong organizational, leadership, and problem-solving skills. Proficiency in operational management software and tools. 

Experience: Proven experience in operations management or a related role. Experience working in e-commerce platform is preferred.

Proficiency in Mandarin is a must. 

Skills