Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Discount

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee. 

Employee Perk Programmes

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Health and Wellness

Job training and continuing education help to fuel employee career growth.

Career Development

Provide more generous with their leave days. We have more than 6 other types of leave!

Extension Leave Benefits

ZUS COFFEE

<div>For many, coffee is a daily need.&nbsp;</div><div>Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.</div><div>We started ZUS Coffee to change this perception.</div><div>With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.</div><div>a Necessity, not a Luxury&nbsp;</div>

ABOUT ZUS COFFEE

<div><strong>To be the #1 tech-driven coffee chain</strong>, where specialty coffee becomes a daily necessity and not a luxury confined by location and affordability. We envision a world where every individual can enjoy the quality of specialty coffee they rightfully deserve.</div>

VISION

Working In ZUS

<p><strong>Objective<br></strong>To work with the Campaign and Creative team in developing, structuring, implementing, evaluating social media strategy and direction that create conversations, increase awareness, positive engagement, and build brand equity.&nbsp;</p>
<p></p>
<p><strong><em>Part 1 –Primary roles of the job which are measurable and may be used as part of KPIs</em></strong></p>
<p>To develop, structure, implement, and evaluate social media strategy and direction that create conversations, increase awareness, positive engagement, and build brand equity via,</p>
<ol>
<li>Conceptualize and curate fresh contents that are aligned with the brand voice and direction including both paid and owned channels that increase awareness and grab new social media market share,</li>
<li>Craft compelling and relevant content across paid and owned channels, including but not limited to copies for social media, product and promotions, ads, as well as website &amp; app.</li>
<li>Understand and is able leverage on data to craft content strategy that creates engagement and drive user / customer behaviours across social media platforms, including but not limited to Meta, TikTok, XiaoHongShu, Threads, Twitter, and other emerging platforms.</li>
</ol>
<p>&nbsp;&nbsp;</p>
<p><strong><em>Part 2 – Secondary roles which supports the primary roles above</em></strong></p>
<p>- Work with Campaign and Creative team to conceptualize social media visual direction, research for references, oversee the creative design and provide clear briefs to the design team.&nbsp;</p>
<p>- Interact and engage directly with our social followers via public comments and direct messages,&nbsp;</p>
<p>- Grow brand engagement and manage the social media community to build the ability of leveraging social media as a platform for user feedback and insights.&nbsp;</p>
<p>- Identify customers’ needs and gaps in previous content and recommend new content pillars.&nbsp;</p>
<p>- Liaise with the Customer Service Team to address any issues or required improvements based on social media feedback received,&nbsp;</p>
<p>- Communicate and liaise with other departments for content production and to ensure consistent creativity and relevance in implementation&nbsp;&nbsp;</p>
<p>- Analyse data, activities, follower responses and produce weekly, monthly, and quarterly report</p>
<p>- Adhere to the established KRs and perform other related duties as assigned by superior/ management</p>
<p>- Follow industry trends closely to identify emerging social media channels, new ideas, new approaches that help to improve digital marketing strategy to ultimately drive conversions and engagement.<br></p>
<p><strong>Job Authorities :</strong></p>
<ol>
<li>To utilize budget relating to organic content creation on social media channels effectively,</li>
<li>To manage internal and external stakeholders to ensure that execution on organic content creation for social media contributing to create conversations, increase awareness, positive engagement, and build brand equity,</li>
<li>To liaise with service suppliers and other relevant stakeholders on executional matters relating to digital and performance marketing.&nbsp;</li>
</ol>

This job is about being a Social Media, Content &amp; Community Specialist. You might like this job because you&#x27;ll create engaging content, interact with followers, and help build a strong brand presence online across various platforms.

Social Media Marketing

Public Relations

Objective
To work with the Campaign and Creative team in developing, structuring, implementing, evaluating social media strategy and direction that create conversations, increase awareness, positive engagement, and build brand equity. 

Part 1 –Primary roles of the job which are measurable and may be used as part of KPIs
To develop, structure, implement, and evaluate social media strategy and direction that create conversations, increase awareness, positive engagement, and build brand equity...

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Company Profile

ZUS COFFEE