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Delivery Operations Associate Manager

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This job is a Delivery Operations Associate Manager, where you'll lead teams in customer account operations across the APJ region. You might like this job because it combines teamwork, problem-solving, and strategic planning to improve customer experiences.

Undisclosed

Kuala Lumpur

Job Description

Roles and Responsibilities:

  • You are responsible for leading and managing the Customer Account Operations Teams across APJ region.
  • Your teams will be at the forefront of customer engagement handling demand and supply management, order management, revenue management, and pricing support.
  • In this role you are required to conduct analysis and solve moderately complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
  • Understanding of the strategic direction set by senior management as it relates to team goals, collaborate with client sales team, customers, our client business manager, global operations team to achieve business objectives
  • Generally interacts with peers and or management levels at a client and or within Accenture.
  • Individual would manage medium-small sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture.


Job Requirements


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Accenture Malaysia-logo-image

Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...