Job Description

#LI-GM

About Accenture   
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Client & Project Overview:

We are seeking a skilled Cloud Engineer with a specialization in Security to join our Cloud Engineering team supporting the Google Workspace Support project for our client. This role offers an exciting opportunity to work in a cloud-native environment, focusing on the design, deployment, and optimization of serverless applications across cloud platforms.

Key Responsibilities:

• Use existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment.

• Perform internal classification queries documenting classes of problems and preventative actions for further retroactive analysis.

• Reactively file issue reports to Level 3, build documentation, procedures, document desired behavior and/or steps to reproduce, and suggested code-level resolutions for complex product bugs, assist engineers to drive bugs to resolution. Perform community management tasks as needed by the business.

• Take cases involving customer-specific requirements on architectural design, provide solutions limited to a particular product (or a subset of product features).

Job Requirements

Required Qualifications:

• Engineering degree (CS preferred) required and professional experience of 2 years or more.

• For Analyst 1-2 years of working experience in roles involving internal or external support responsibilities.

• For Team Lead/Consultant 4 -8 years of working experience in roles involving internal or external support responsibilities.

• Cloud certification/Google cloud certification is a major plus

• Japanese Native Speaker

• Linux/Unix - Command line - Needed - Intermediate

• APIs - REST Fundamentals - Needed - Intermediate

• Web technologies - Status Codes (HTTPS and gRPC), OAuth Token, API Key, HTTP Headers and Query Param, Postman - Needed - Intermediate

• General Cloud Security Best Practices - Mandatory - Intermediate

• Infrastructure as code - Mandayory -  Basic

• Authentication Technologies - Mandayory -  Basic

• Authorization Models -  Mandatory - Basic

• Cyber Security Risks - Mandatory -  Intermediate

• Other Security apps - IAM, Terraform, OAuth, Token-Based Authentication, SSO - Mandatory - Basic

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.