Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

Job Description<ul><li>Responsible for collecting based on agreed upon criteria with client and in accordance with the DTP.</li><li>Responsible for activities assigned by the Collections Team Lead</li><li>Responsible for calling, emailing, &amp; making payment arrangements with customers</li><li>Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records</li><li>Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface)</li><li>Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments</li><li>Work closely with key teams such as Credit and Sales in mitigating collection risk</li><li>Collaborate with various internal business functions such as Billing, Credit Team and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives</li><li>Provide administration work related to collections, such as preparing adjustment vouchers, statements and letters</li><li>Escalate unresolved issues to management timely and follow through issues until final resolution</li><li>Perform detailed account reconciliation to identify and facilitate resolution of disputed receivables</li><li>Meet monthly collection targets</li><li>Escalate issues in accordance with escalation policy</li><li>Attend client meeting to discuss debtor performance and address issues as required</li><li>Be proactive and innovative with ideas to improve service / deliverables to the client</li></ul>

This job is for an Order to Cash Ops Associate who speaks Mandarin. You might like this job because you&#x27;ll connect with customers, ensure payments are on track, and solve billing issues, all while collaborating with different teams to improve services!

Kerja ini adalah berkaitan mengurus koleksi pembayaran daripada pelanggan. Anda mungkin berminat dengan kerja ini kerana ia memerlukan kemahiran komunikasi dalam Mandarin dan memberikan peluang untuk bekerja secara rapat dengan pelbagai pasukan. Tugas ini melibatkan penyelesaian isu pembayaran dan memastikan kepuasan pelanggan.

Job Description

-Responsible for collecting based on agreed upon criteria with client and in accordance with the DTP.

-Responsible for activities assigned by the Collections Team Lead

-Responsible for calling, emailing, and making payment arrangements with customers

-Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records

-Ensure the completeness and accuracy of invoices in the AR system (manually...

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Company Profile

Accenture Malaysia