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This job is an SAP AMS Delivery Lead. You might like this job because it involves leading teams, solving complex problems, and driving improvements. You'll collaborate with various groups to enhance service quality and create innovative solutions.
Undisclosed
Cyberjaya, Kuala Lumpur
Full-Time
few days ago
Job Description
THE WORK: Discover new possibilities and inspire collaboration. You will collaborate and manage the team to perform effectively, engage with multiple teams, and contribute to key decisions. You will provide solutions to challenges for your immediate team and across multiple teams, all while reflecting a strong foundation in Service Management Governance. Join us to make a meaningful impact and grow in a dynamic environment.
Responsibilities:
As an AMS Delivery Lead, you will lead end‑to‑end service delivery or a defined component of a contract, ensuring operational excellence while meeting contractual and financial commitments. You will be accountable for service quality, delivery outcomes, and continuous improvement initiatives, while identifying opportunities for follow‑on work through up‑selling or cross‑selling.
You will act as a subject matter expert, manage and collaborate with cross‑functional teams, and take ownership of key delivery decisions. The role involves engaging multiple stakeholders, resolving complex issues across teams, and contributing to strategic delivery and business outcomes.
Key responsibilities include:
Develop and implement strategies to enhance and optimize business operations.
Identify, manage, and mitigate delivery risks and issues within assigned engagements.
Analyze industry trends to identify opportunities for service enhancements and innovation.
Support financial management, ensuring adherence to contractual obligations and budget targets.
Drive effective collaboration across teams to achieve shared objectives and delivery success.
Job Requirements
Company Benefits
Optical coverage
Employees have access to claim for prescription glasses and contact lenses.
Employee assistance program
Employees have access to employee assistance on challenges related to work, family, relationships and finances.
Health screening program
Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.
Bonuses
Our bonus programs reward our people for their achievements and their contributions to our business.
Recognition awards
Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.
Performance equity
Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
