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Trust & Safety Team Lead - Korean

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AI-generated summary

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This job is all about leading a diverse team to improve online safety for users. You might like this job because you’ll get to strategize, mentor others, and collaborate with multiple teams while making a real difference in user experience.

Undisclosed

Kuala Lumpur

Job Description

Key Duties and Responsibilities:

  • Oversee and manage a multinational team analyzing web data for a prestigious international company;
  • Identify improvement opportunities in work-flow, team structure, user experience, and suggest solutions;
  • Manage ad-hoc operational projects and process improvement initiatives as per client requirements;
  • Interface effectively with other teams, delivery lead and client teams;
  • Manage the performance of the team and act as the team’s career counselor;
  • Forecast team output and support scheduling of agents.


Job Requirements


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Accenture Malaysia-logo-image

Accenture Malaysia

Reinvent what your business could be Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself. Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value. We help our clients advance their environmental, social and...