Job Description

Job description:

Admin / Customer Service Intern

We're looking for a motivated Admin / Customer Service Intern to join our team! This internship is ideal for students who want to gain practical experience in administrative work, customer service, and office operations.

Responsibilities

• Answer incoming phone calls and respond to customer enquiries professionally.
• Reply to WhatsApp messages, emails, and other customer enquiries in a timely manner.
• Assist customers with product or service information and provide basic support.
• Handle appointment scheduling and follow-up with customers.
• Perform data entry and maintain accurate customer records.
• Prepare quotations, invoices, and other administrative documents (training provided).
• Assist with filing, documentation, and general office administration.
• Support the team with day-to-day administrative and operational tasks as assigned.

Requirements

• Currently pursuing or recently completed a Diploma/Degree in Business Administration, Office Management, Customer Service, Marketing, or related fields.
• Friendly, responsible, and well-organized.
• Good communication skills in Bahasa Malaysia and English (Mandarin is an added advantage).
• Basic computer skills (Microsoft Office / Google Workspace).
• Willing to learn and able to work in a team.

Internship Details

Duration: 3–6 months
Location: Setapak, Kuala Lumpur
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM

Benefits

• Monthly internship allowance + commission.
• Hands-on training and mentorship.
• Friendly and supportive working environment.
• Opportunity to be offered a full-time position upon successful internship completion.

Interested? Submit your resume today—we'd love to hear from you!

Benefits:

• Free parking

Job Requirements

Job Requirements

• Handle customer enquiries via phone, WhatsApp, and email.
• Assist customers with product and service information.
• Schedule appointments and follow up with customers.
• Perform data entry and maintain customer records.
• Prepare quotations, invoices, and administrative documents (training provided).
• Support daily office administration and operational tasks.

Skills