We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.

Wellbeing support

With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.

Opportunities for career growth

It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.

Diverse team culture

AIA Malaysia (Insurance)

Do you believe in helping shape a better, more sustainable future?
As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Who We Are

At AIA, we've started an an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.
If you work at AIA, you play an important part in this movement, which is why we are giving you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.
Believe in better with AIA.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Our Values

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.Sound like you? Then read on.About the RoleEnsure claims are adjudicated accurately and in a timely manner by establishing the validity of loss through assessment of medical documentation &amp; assembling additional information as required.<div><div>Roles and Responsibilities:<ul><li>Ensure completeness of Claims / Guarantee Letter Pre-certify documents in compliance to Company’s requirements and guidelines</li><li>Adjudicate medical claims by following the organization guidelines &amp; within the assigned authority limit.</li><li>Establish covered medical insurance losses against benefits coverage and eligibility.</li><li>Establish proof of loss by studying medical documentation; assembling additional information as required from other sources, such as claimant history, physician, employer, hospital details, type of medication, &nbsp;procedures &amp; etc. Escalate questionable claims to the direct supervisor / medical advisory officers (if required).</li><li>Ensure confidentiality of all claims information, inclusive of claims guidelines and internal controls.</li><li>To identify Process improvement ideas &amp; initiatives leading to greater operations effectiveness and efficiency.</li><li>Ensure claims are processed within the specified turnaround time</li><li>To performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements</li></ul>Minimum Job Requirements:<ul><li>Bachelor’s degree or equivalent, in any field of study or with relevant background.</li><li>Minimum of 5 years working experience preferably in the insurance or medical industry.</li><li>Candidate with&nbsp;medical insurance/nursing/medical science/hospital background will be added advantage.</li><li>Able to work in fast paced environment, independent, customer focused, result oriented &amp; disciplined.</li><li>Adaptable and able to work on own with minimal supervision.</li><li>Ability to multi-task, plan effectively and meet deadlines.</li><li>Service oriented/customers focus with sense of urgency and practice prioritization and critical thinking in jobs.</li><li>Demonstrate good written and oral communication skills.</li><li>Good knowledge of using Microsoft Office and others software applications especially reporting tools.</li><li>Able to adapt in the face of constant changes in the organization.</li><li>Good analytical, innovative and good in problem solving skill, ability to exercise judgment and take initiative to make decision and resolve problem(s).</li><li>Excellent interpersonal, communication and influencing skills&nbsp;are required with emphasis on achieving results and successful&nbsp;outcomes.&nbsp;</li></ul></div></div>Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

This job is about ensuring that medical claims are handled accurately and quickly at AIA. You might like this job because you’ll help shape a healthier future while working in a supportive environment that values personal growth.

Kerja ini adalah untuk menjadi Executive, Provider Claims di AIA, di mana anda akan memproses tuntutan insurans dengan tepat dan cepat. Anda mungkin berminat dengan kerja ini kerana ia memberikan peluang untuk menyumbang kepada kesihatan masyarakat. Jika anda berpengalaman dalam bidang insurans atau perubatan, ini adalah untuk anda!

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities,...

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AIA Malaysia (Insurance)