We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.

Wellbeing support

With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.

Opportunities for career growth

It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.

Diverse team culture

AIA Malaysia (Insurance)

Do you believe in helping shape a better, more sustainable future?
As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Who We Are

At AIA, we've started an an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.
If you work at AIA, you play an important part in this movement, which is why we are giving you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.
Believe in better with AIA.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Our Values

<h1>Are you ready to shape a better tomorrow?</h1>AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.If you want to shape a brighter future at AIA Digital+, please read on.About the RoleThe position is lead engineering, governance and operation role of Microsoft 365 products Exchange, MS Teams, SharePoint, Office 365, OneDrive, M365 Copilot, M365 Agentic AI, Copilot Studio and Power Platforms across AIA’s 19 markets. He / She will be responsible for defining the target state as well as building and supporting the associated tools with a focus on enhancing end user experience and global adoption.Roles and Responsibilities:•&nbsp;&nbsp; &nbsp;Lead M365 AIA Group IT Ops platforms team members working on M365 productivity &amp; collaboration tools, Power Platforms, Agentic AI and Copilots. •&nbsp;&nbsp; &nbsp;Work with functional lead from Group Architecture, Network, and any other relevant functions to develop, design, implement and maintain O365 strategies, policies, innovation roadmaps, and process that are aligned within AIA business needs. •&nbsp;&nbsp; &nbsp;Drive and execute key activities to ensure adherence to standard governance and the established operating model for M355 platform and services, automation to enhance efficiency and user satisfaction. •&nbsp;&nbsp; &nbsp;Oversee operational management, service improvement, and adoption of Microsoft 365 and related Modern Workplace platforms (Exchange Online, Teams, SharePoint, OneDrive, Power Platform, Copilot and Agentic AI •&nbsp;&nbsp; &nbsp;Ensure proactive monitoring of M365 product features updates, changes in the platform and policies&nbsp; Establish clear SLAs, KPIs, and performance metrics to monitor service delivery effectiveness •&nbsp;&nbsp; &nbsp;Manage day-to-day operations and ensure compliance with security, governance, and organizational standards. •&nbsp;&nbsp; &nbsp;Provide clear role definitions, set performance objectives, and conduct regular check-ins. •&nbsp;&nbsp; &nbsp;Coach and mentor team members to enhance technical and soft skills.Minimum Job Requirements:Education &amp; Certifications:<ul><li>Bachelor’s degree in information technology, Computer Science, or a related field. </li><li>Microsoft Certifications if any</li></ul>Experience:<ul><li>15+ years of progressive IT experience, with at least 5 years in a senior leadership or service ownership role managing end user technologies or modern workplace environments in a large enterprise. </li><li>Proven experience leading global or regional end user technology operations, covering: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Power Platform, Copilot). </li><li>Advanced knowledge on Microsoft suite, Intune, Azure AD and Entra-ID</li><li>Strong background in service transition, standardization, and operational governance across multiple support regions. </li><li>Demonstrated proven track records in managing vendor relationships, contracts, and SLA performance. </li><li>Experience driving automation, self-service, and AI-enabled support capabilities within end-user technology operations. </li><li>Hands-on experience in leading technology transformations or migrations (e.g., tenant-to-tenant M365 migration, OS upgrade programs, UEM modernization, service transitions).</li><li>Effective verbal and written communication across all levels within an organization.</li></ul><h2></h2>Build a career with us as we help our customers and the community live healthier, longer, better lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

This job is about leading the team that enhances how people at AIA use Microsoft 365 tools like Teams and SharePoint. You might like this job because you&#x27;ll directly improve user experiences and help millions live better lives through technology.

Kerja ini adalah untuk mengetuai pengalaman pengguna akhir dengan Microsoft 365 di AIA Digital+. Anda mungkin berminat dengan kerja ini kerana ia memberi peluang untuk menjadikan alat teknologi lebih efisien untuk membantu jutaan orang hidup lebih sihat.

Are you ready to shape a better tomorrow?AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, ever...

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AIA Malaysia (Insurance)