Job Description

How will you CONTRIBUTE and GROW?

1. Operational Excellence & Quality

• Analyze operational data and cost stack to identify opportunities for cost savings and operational excellence.
• Lead cross-functional initiatives and special projects to streamline workflows, optimise work processes and eliminate inefficiencies.
• Conduct feasibility and viability study to optimise existing operational plants. If viable, build business cases with proposal paper and present to senior management to secure CAPEX.
• Manage continuous improvement projects from initiation to completion, ensuring sustainable and effective solutions.
• Drive a culture of continuous improvement by challenging existing norms and identifying & solving process pain points.

2. Marketing and Competitive Intelligence

• Plan and execute local marketing campaigns and events to build brand awareness and promote our products.
• Collaborate with regional counterparts to ensure alignment and maximize the impact of marketing initiatives.
• Analyse and research competitors moves and market share in each region supporting business development & strategic decision making of management.
• Oversee the lead management process, ensuring timely follow-up and alignment with business targets.

3. Customer Experience

• Champion a customer-centric culture throughout the organization, utilizing customer satisfaction metrics and feedback.
• Conduct regular Voice of the Customer (VoC) surveys to gather and analyze feedback, identifying key trends and areas for improvement.
• Implement initiatives to enhance customer engagement & satisfaction and optimize the order-to-delivery process.
• Collaborate across departments to foster a shared understanding of and commitment to the customer experience.

4. Ad-hoc Responsibilities

• Provide support to the senior management on various activities and projects.
• Proactively participate in management-related events to expand your network and enhance your coordination skills.
• Perform other duties as assigned.

Are you a MATCH?

• A Bachelor's degree in Engineering from a reputable educational institution with good academic and co-curricular record.
• Entry level applicants or a maximum of 3 years of full-time working experience candidates are welcome to apply.
• Strong leadership qualities, excellent numerical and communication skills, high learning agility and resilience to succeed in a dynamic environment.

Why Join Us?
Air Liquide strives to offer its employees a total rewards package that contributes to a positive work environment and supports the well-being of all our employees and team members. We are driven by our Environmental Social Governance objectives and regularly review our benefits to ensure that we're offering you a competitive package. At Air Liquide, we listen to our employees' expectations. We create an engaging environment, diverse and inclusive, that allows employees to grow and to thrive.

We offer a comprehensive and competitive remuneration and benefits package including:

• Base salary
• Annual bonus
• Allowances
• Life insurance/Healthcare
• Paid maternity/paternity leave
• Childcare benefits
• Flexi/Wellness benefits
• Learning opportunities
• Mobility opportunities

**We thank you for your interest in Air Liquide. Interested applicants are encouraged to send in a detailed resume, including reasons for leaving for past employment. Please be informed that only shortlisted candidates would be notified.**

About Air Liquide
 

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Job Requirements