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This job is an Intern in Desktop Support at AirAsia. You’ll help manage IT equipment, assist in installations, and support video conferencing. You might like this job because it offers hands-on tech experience and the chance to work with a dynamic team.
Undisclosed
Job Description
Role Responsibility
To have an exposure in managing the IT equipment stores, tagging, records & deployment.
Assist with the IT equipment installation, configuration & setup.
To provide end-user computing technical support, related assistance & guidance.
Participate in staff onboarding & offboarding support and laptop deployment.
involved in Meeting Room Video Conferences system support & troubleshooting.
Partnering with an internal team or external vendor for the support or provide assistance whichever is required.
Assist superior in managing related end-user computing files, documentation & safe-keeping.
To ensure all the process executed complies with the policies and SLA are met.
Experiencing technical support for a different offices across AirAsia Group in Malaysia.
Requirements:
Minimum Diploma in Information Technology, Computer Science, or a related field, or equivalent experience.
Basic knowledge of operating systems (Windows, macOS, Linux) and common software applications (e.g., Microsoft Office).
Familiarity with basic networking concepts, such as TCP/IP, DNS, VPN, and Wi-Fi.
Excellent problem-solving skills and the ability to troubleshoot a variety of technical issues.
Strong communication skills with the ability to explain technical information clearly to non-technical users.
Ability to work effectively both independently and as part of a team.
Willing to travel to support AirAsia KL subsidiary offices.
Possess own transport with valid license
The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.
The company invests in its employees through training programs, workshops, and skill development initiatives.
The company is known for its innovative culture and encourages employees to bring creative ideas to the table.
Last active - few hours ago
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