Asia Recruit Management Sdn Bhd

It is Asia Recruit's vision (<a href="http://www.asiarecruit.com.my/" target="_self"><ins>www.asiarecruit.com.my</ins></a>) to enhance people's lives through better employment opportunities and provide companies with quality HR consultancy and solutions that enable them to acquire the right candidates, increase productivity, improve efficiency, and manage their bottom line effectively.
As a licensed recruitment agency in Selangor, Melaka, and Johor (License No: JTK 230C, JTKSM 512A &amp; JTKSM 751A) under the Ministry of Human Resources, Malaysia, we represent a diverse range of clients locally and internationally. These clients range from small to large multinational organizations across various industries such as oil and gas, manufacturing, call centers, telecommunications, healthcare, technology, FMCG, and more. Our expertise lies in the areas of human resources, accounting, customer service, engineering, IT, administration, sales, marketing, and more.
To explore more job listings from our partner companies, please visit <a href="https://asiarecruit.com.my/careers.html" target="_self"><ins>https://asiarecruit.com.my/careers.html</ins></a>.
We are currently assisting our esteemed client in their search for a dynamic and results-oriented candidate to fill a current job opening.

Your Global Recruitment Partner

Our team comprises experienced consultants from diverse backgrounds in multinational recruitment and executive search companies. With a strong understanding of industry and employment market trends, we fully comprehend client requirements. We utilize various candidate sourcing methods including headhunting, referrals, print and online advertisements, and campus recruitment to attract a strong network of candidates to meet our clients' needs.&nbsp;

Our People

Asia Recruit founded in 2003 and established by experienced recruitment and HR professionals,is one of the fastest growing recruitment agencies in Malaysia

Our client is a leading automotive technology company and Southeast Asia’s largest online used car marketplace. Founded in 2015, they have grown rapidly by offering a full digital ecosystem for vehicle transactions, including buying, selling, financing, insurance, and after-sales services.
In Malaysia, our client originally operated under a different brand name and became a key player in the digital used car industry since its launch in 2018. The platform gained traction for streamlining the car ownership journey through innovative solutions such as AI-powered pricing tools, digital inspections, and end-to-end customer services.

As our business expands across the region, we're looking for a Telemarketing Asst Manager / Manager to help lead and grow our telemarketing operations in Malaysia. You’ll play a key role in managing the team, driving sales, and ensuring excellent customer engagement across markets.
You will report directly to the Senior Manager, Telemarketing, and be based regionally, with extensive travel required.
Your responsibility include:
<ul>
<li>Team Leadership: Manage, train, and motivate telemarketing agents across multiple countries to hit sales and service targets.</li>
<li>Sales &amp; Campaign Strategy: Plan and execute region-specific telemarketing campaigns. Analyze market trends and work with sales and marketing to boost performance.</li>
<li>Performance Monitoring: Track key sales KPIs (calls, conversions, customer satisfaction). Provide regular performance reports and action plans.</li>
<li>Customer Engagement: Maintain professional and high-quality customer interactions. Resolve issues and look for upselling opportunities.</li>
<li>Cross-Team Collaboration: Work closely with sales, marketing, and customer service teams to align strategies and follow up on leads.</li>
<li>Process &amp; Innovation: Improve telemarketing systems, suggest tools to enhance team productivity, and foster a culture of continuous improvement.</li>
<li>Budget Management: Oversee telemarketing budgets and ensure efficient use of resources and technologies. </li>
<li>Telemarketing Strategy:Develop and implement telemarketing campaigns tailored to the regional market, in collaboration with the sales and marketing teams. Analyze regional market trends, customer needs, and competitor activities to refine and optimize telemarketing strategies and to ensure telemarketing efforts support broader regional sales objectives, customer retention, and lead generation.</li>
</ul>

This job is a Telemarketing Manager for a major online used car marketplace. You might like this job because you’ll lead a team across Southeast Asia, create sales strategies, and play a vital role in enhancing customer engagement—all while traveling!

Telemarketing

Telephone Skills

Negotiation

E-Commerce Sales

E-Commerce Marketing

Leadership

Management

Our client is a leading automotive technology company and Southeast Asia’s largest online used car marketplace. Founded in 2015, they have grown rapidly by offering a full digital ecosystem for vehicle transactions, including buying, selling, financing, insurance, and after-sales services.
In Malaysia, our client originally operated under a different brand name and became a key player in the digital used car industry since its launch in 2018. The platform gained traction for streamlining the ...

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Asia Recruit Management Sdn Bhd