All employees get an annual medical benefit for their health.

Medical Benefits

All staff receives lengthy leave entitlement to enjoy their leave.

Lengthy Leave Entitlement

Every year, employees receive an annual salary increment to reward them for their hard work.

Annual Salary Increment

Bank Islam Malaysia Berhad

At Bank Islam, we are driven by our purpose to create opportunities and make lives better for everyone. We do this by offering end-to-end financial solutions that fulfil the diverse needs of our customers, as well as providing the platform for our stakeholders, including our people, investors and communities, to prosper.
Source: <a href="https://www.bankislam.com/corporate-info/about-us/who-we-are/" target="_self">bankislam.com</a>

Who We Are.

As the leading and pioneering Islamic bank in Malaysia, we are bringing a unique perspective to the financial landscape, with a commitment to nurture responsible growth and progress. Using our capability, expertise and experience, we help those we serve to achieve success and ultimately, build a sustainable future for all living beings on this planet.
Source: <a href="https://www.bankislam.com/corporate-info/about-us/who-we-are/" target="_self">bankislam.com</a>

Our Values.

Job Description:&nbsp; Duties and Responsibilities &nbsp; 1.&nbsp;Strategic Performance and Business Planning Manager <ul> <li>Contribute to the development of performance reports for Client Relationship Managers (CReM) and State Client Relationship Directors (SCRD).</li> <li>Develop and maintain reporting dashboards for the business unit to support people leaders in evaluating performance, identifying improvement opportunities, and making informed decisions to drive SBR goals.</li> <li>Manage CReM’s business planning, including submission, execution, and progress updates.</li> <li>Develop report cards for each CReM.</li> <li>Manage CReM’s sales performance by developing bucket performance metrics.</li> <li>Ensure optimal penetration and success rates across each business segment under SBR by tracking growth, analyzing limitations, and recommending improvements.</li> <li>Assist in the development of marketing collaterals for CReM when needed.</li> <li>Manage and monitor the Advertising &amp; Promotion and/or Marketing Expenses&nbsp;budget for the department.</li> </ul> &nbsp; 2. SME Business <ul> <li>Contribute to the development of performance reports for the SME business, including Deposit Manager (SME), Personal Banker, CReM, and branch.</li> <li>Develop and maintain reporting dashboards for the business unit to support people leaders in evaluating performance, identifying improvement opportunities, and making informed decisions.</li> <li>Manage DM SME and branch business planning, including submission, execution, and progress updates.</li> <li>Develop report cards for each Deposit Manager (SME)&nbsp;and branch.</li> <li>Manage Deposit Manager (SME) sales performance by developing bucket performance metrics.</li> <li>Assist in the development of marketing collaterals for the SME business when needed.</li> </ul> &nbsp; 3. Operations <ul> <li>Plan, develop, manage, and monitor all operational matters at Strategic Business Relations (SBR), coordinating with internal stakeholders (e.g., Deposit &amp; Cards, Retail, Asset) and external stakeholders.</li> <li>Propose and review employer packages (new and existing) by conducting market intelligence research and analysis for each potential client based on submissions from HQ/Region and others.</li> <li>Collaborate closely with other units under SBR, State Client Relationship Directors, CReM, and other departments/divisions in Bank Islam to improve operational processes.</li> <li>Develop and implement efficient support functions to improve processes, monitoring, activities, and business outcomes for each segment under SBR.</li> <li>Manage and maintain client relationships by addressing inquiries, resolving issues, and providing relevant information.</li> <li>Demonstrate professionalism and efficiency in handling and resolving customer complaints and issues.</li> <li>Promote a culture of learning and self-development within the team.</li> <li>Provide comprehensive support to regions, branches, and other channels to facilitate day-to-day business activities.</li> <li>Manage the department’s performance in audits and compliance with Bank policies, standards, procedures, and regulatory requirements.</li> <li>Ensure timely resolution of BNM, external/internal audit findings, compliance reviews, and Shariah reviews, and prevent recurrence of issues.</li> <li>Identify areas for operational improvement and develop plans to enhance efficiency.</li> </ul> &nbsp; Job Requirements &nbsp; <ul> <li>Minimum of 10&nbsp;years of experience in the banking industry, including at least 2 years in managerial roles.</li> <li>Possess analytical skills to assess data, identify trends, and generate insights to support business decisions, process improvements, and strategic planning.</li> <li>Strong managerial skills with a deep focus on fostering a sales-driven culture.</li> <li>Excellent communication and interpersonal abilities, combined with strong business acumen.</li> <li>Assertive, independent, committed, self-motivated, resourceful, and results-oriented.</li> <li>Proven ability to thrive in a fast-paced business environment.</li> <li>Skilled at networking across various functions and levels, regionwide.</li> </ul> &nbsp;

This job is about managing business performance and strategic relations in retail banking. You might like this job because it involves planning, analytics, and fostering a sales-driven culture with 10+ years of experience required.

Job Description:    Duties and Responsibilities   1. Strategic Performance and Business Planning Manager  

-Contribute to the development of performance reports for Client Relationship Managers (CReM) and State Client Relationship Directors (SCRD). 

-Develop and maintain reporting dashboards for the business unit to support people leaders in evaluating performance, identifying improvement opportunities, and making informed decisions to drive SBR goals. 

-Manage CReM’s business planni...

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Company Profile

Bank Islam Malaysia Berhad