Job Description

 Position Responsibilities 

Performance Management & Industrial Relations (PMIR)

• Execute end-to-end PMIR processes, including managing disciplinary, grievance, conflict resolution, and performance improvement cases in a fair and timely manner.  
• Support the development and implementation of strategies that promote positive labor relations and compliance with employment laws.  
• Provide expert guidance and advisory support to leaders and stakeholders on HR policies, disciplinary procedures, and performance management practices.  
•  Develop and deliver training sessions and reference materials to enhance managers’ understanding of disciplinary and performance-related processes.  
•  Lead continuous improvement, innovation, and automation initiatives within PMIR operations to enhance efficiency and accuracy.  

Employee Engagement & Culture

•  Plan and execute comprehensive employee engagement and cultural strategies to enhance morale, productivity, and retention.  
• Implement initiatives that align with the company’s values and culture to foster a positive and inclusive workplace.  
•  Promote, cultivate, and integrate engagement and communication strategies into broader organizational objectives.  
•  Create engaging internal content, announcements, and communications to inspire and connect employees with organizational goals and values.  
• Develop and maintain a content calendar for internal communications, ensuring alignment with company branding and messaging.  
• Conduct regular assessments of communication and engagement effectiveness through surveys, feedback, and analytic to drive continuous improvement.  
•  Identify, negotiate, and manage partnerships with external brands and service providers to deliver exclusive employee benefits and perks.  
• Evaluate the impact and utilization of benefit programs and propose enhancements where necessary.  
• Drive innovation and process automation for all Employee Relations (ER) initiatives and programs. 

Record-Keeping, Metrics & Reporting

•  Track, analyze, and report key PMIRER (Performance Management, Industrial Relations, Employee Relations) metrics, including case completion rates, SLAs, cost savings, and budget utilization. 
•  Maintain organized and up-to-date records, dashboards, and reports in compliance with company standards and audit requirements.  
•  Provide accurate and timely data insights to support HR strategy, leadership decision-making, and continuous process improvement. 

Job Requirements

 Qualification and Experience 

•  Bachelor's degree in Human Resources, Business Administration, or any related field.  
•  At least 1 years’ proven experience in Industrial Relations and Employee Relations, preferably in a fast-paced and dynamic environment.  
• Strong interpersonal and communication skills, able to engage effectively with employees, managers, and stakeholders at all levels.  
• Excellent time management with the ability to prioritize and manage multiple tasks efficiently.  
• Technically proficient, with the ability to produce and manage digital content and data accurately.  
•  Confident, proactive, and capable of working under pressure to meet tight deadlines.  
• Results-driven with a strong sense of ownership, responsibility, and accountability.  
• Demonstrates high integrity, maintaining confidentiality and handling sensitive information with discretion.  
• Possesses own transport and willing to travel as required.  

  a Necessity, not a Luxury    

Skills