Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Discount

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee. 

Employee Perk Programmes

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Health and Wellness

Job training and continuing education help to fuel employee career growth.

Career Development

Provide more generous with their leave days. We have more than 6 other types of leave!

Extension Leave Benefits

ZUS COFFEE

<div>For many, coffee is a daily need.&nbsp;</div><div>Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.</div><div>We started ZUS Coffee to change this perception.</div><div>With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.</div><div>a Necessity, not a Luxury&nbsp;</div>

ABOUT ZUS COFFEE

<div><strong>To be the #1 tech-driven coffee chain</strong>, where specialty coffee becomes a daily necessity and not a luxury confined by location and affordability. We envision a world where every individual can enjoy the quality of specialty coffee they rightfully deserve.</div>

VISION

Working In ZUS

<h3>&nbsp;<strong>Position Responsibilities</strong>&nbsp;</h3>
<h2></h2>
<p><strong>Performance Management &amp; Industrial Relations (PMIR)  </strong></p>
<ul>
<li>Execute end-to-end PMIR processes, including managing disciplinary, grievance, conflict resolution,  and performance improvement cases in a fair and timely manner.&nbsp;&nbsp;</li>
<li>Support the development and implementation of strategies that promote positive labor relations and  compliance with employment laws.&nbsp;&nbsp;</li>
<li>Provide expert guidance and advisory support to leaders and stakeholders on HR policies,  disciplinary procedures, and performance management practices.&nbsp;&nbsp;</li>
<li>&nbsp;Develop and deliver training sessions and reference materials to enhance managers’ understanding  of disciplinary and performance-related processes.&nbsp;&nbsp;</li>
<li>&nbsp;Lead continuous improvement, innovation, and automation initiatives within PMIR operations to  enhance efficiency and accuracy.&nbsp;&nbsp;</li>
</ul>
<p></p>
<p><strong>Employee Engagement &amp; Culture  </strong></p>
<ul>
<li>&nbsp;Plan and execute comprehensive employee engagement and cultural strategies to enhance  morale, productivity, and retention.&nbsp;&nbsp;</li>
<li>Implement initiatives that align with the company’s values and culture to foster a positive and  inclusive workplace.&nbsp;&nbsp;</li>
<li>&nbsp;Promote, cultivate, and integrate engagement and communication strategies into broader  organizational objectives.&nbsp;&nbsp;</li>
<li>&nbsp;Create engaging internal content, announcements, and communications to inspire and connect  employees with organizational goals and values.&nbsp;&nbsp;</li>
<li>Develop and maintain a content calendar for internal communications, ensuring alignment with  company branding and messaging.&nbsp;&nbsp;</li>
<li>Conduct regular assessments of communication and engagement effectiveness through surveys,  feedback, and analytic to drive continuous improvement.&nbsp;&nbsp;</li>
<li>&nbsp;Identify, negotiate, and manage partnerships with external brands and service providers to deliver  exclusive employee benefits and perks.&nbsp;&nbsp;</li>
<li>Evaluate the impact and utilization of benefit programs and propose enhancements where  necessary.&nbsp;&nbsp;</li>
<li>Drive innovation and process automation for all Employee Relations (ER) initiatives and programs.&nbsp;</li>
</ul>
<p></p>
<p><strong>Record-Keeping, Metrics &amp; Reporting  </strong></p>
<ul>
<li>&nbsp;Track, analyze, and report key PMIRER (Performance Management, Industrial Relations, Employee  Relations) metrics, including case completion rates, SLAs, cost savings, and budget utilization.&nbsp;</li>
<li>&nbsp;Maintain organized and up-to-date records, dashboards, and reports in compliance with company  standards and audit requirements.&nbsp;&nbsp;</li>
<li>&nbsp;Provide accurate and timely data insights to support HR strategy, leadership decision-making, and  continuous process improvement.&nbsp;</li>
</ul>

This job is an Executive in Industrial Relations. You might like this job because it involves improving workplace culture, resolving employee issues, and enhancing HR processes. Plus, you&#x27;ll get to create engaging programs that boost morale and productivity!

Industrial Relations

Performance Management

Employee Relations

Time Management

Microsoft Excel

Microsoft Office

Human Resources Information System (HRIS)

Human Resource Management

 Position Responsibilities 

Performance Management and Industrial Relations (PMIR)  



-Execute end-to-end PMIR processes, including managing disciplinary, grievance, conflict resolution,  and performance improvement cases in a fair and timely manner.  


-Support the development and implementation of strategies that promote positive labor relations and  compliance with employment laws.  


-Provide expert guidance and advisory support to leaders and stakeholders on HR policies,  disc...

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