Insurance Coverage

Bonus and Incentive

Medical and Dental 

BIC SEA SDN BHD

&nbsp;&nbsp;We are family-owned leading ink manufacturer in China. Our core manufacturing plant is n Shandong with R&amp;D Center in Zhongsan, China. We produce inks for the label printing industries, Lottery tickets, Tobacco Packaging and Digital ink jet for industries. We have 110 employees with 21 years experienced now expanding our business to SEA with colour centre in Puchong Malaysia and Bangkok in Thailand. Same time we are exploring opportunities’ to Middle East, India, South America and Sount Africa.

We are looking talents to grow with us as part of our global expansion plan.&nbsp;

Introduction

We focus on ink safety, environmental protection and excellent printing performance of the research and development, application and innovation.

&nbsp;We promote good corporate compliance, encourage great citizenship and communities engagement to become a green supplier of choice with sustainable products and service.

MANAGEMENT IDEA
With the policy of "management team, professional innovation", we will continue to meet the customer value proposition, and let the stakeholders benefit and progress together, to realize the value of enterprise continuous value-added and employee innovation.

ENTERPRISE SPIRIT
Keep innovation, cherish time such as gold, create sharing, keep pace with the times.
take risks, struggle with perseverance, self-examination and self-belief.

Our Value

<ul>
<li>Addressing customer inquiries and delivering timely, professional solutions</li>
<li>Monitoring shipments and keeping customers informed with regular order status updates</li>
<li>Managing customer complaints and swiftly working towards effective resolutions</li>
<li>Collaborating and communicating with various departments like sales, distribution, and manufacturing to meet customer needs</li>
<li>Ensuring efficient handling of import and export shipment documentation, as well as coordinating trucking and transportation logistics</li>
<li>Managing the procurement of equipment, services, and supplies in alignment with company objectives</li>
<li>Evaluating and analyzing products and services to make informed purchasing decisions that maximize value</li>
<li>Preparing cost analyses and reports to support the company's financial strategy</li>
<li>Overseeing inventory transactions across warehouses, retail locations, and processing units</li>
<li>Creating and implementing inventory counting programs while managing stock count teams</li>
<li>Improving stock allocation and replenishment processes to ensure efficient supply chain operations</li>
<li>Ensuring all necessary administrative tasks are completed promptly</li>
<li>Performing any additional duties and responsibilities assigned by management that fall within your role in the organization</li>
</ul>

This job is a Customer Service Executive, where you&#x27;ll help customers with inquiries and complaints, keep them updated on their orders, and work with teams to ensure everything runs smoothly. You might like this job because it combines problem-solving and teamwork!

Customer Relationship Management (CRM) Software

Microsoft Excel

Microsoft Word

Microsoft PowerPoint




-Addressing customer inquiries and delivering timely, professional solutions


-Monitoring shipments and keeping customers informed with regular order status updates


-Managing customer complaints and swiftly working towards effective resolutions


-Collaborating and communicating with various departments like sales, distribution, and manufacturing to meet customer needs


-Ensuring efficient handling of import and export shipment documentation, as well as coordinating trucking ...

Customer Service Executive

BIC SEA SDN BHD

Customer Service Executive | MNC COMPANY (NH)

TWY Search International Sdn Bhd

Client Service Executive

Intercosmetic Asia Pacific Sdn. Bhd.

Customer Service / Admin Executive (Retail)

Corvan

Operations Executive

Blaupunkt Car Entertainment APAC

Customer Service Executive

Artiq Air

(JO) Sales Executive (58917)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

Logistic Executive

Hiredly X

Sales Executive

Nature First Harvest Sdn Bhd

Customer Service

BIT BY BIT

Company Profile

BIC SEA SDN BHD